Business Center Team Administrative

4 days ago

Toronto, Canada Vialto Partners Full time

Company Description

At Vialto we create the connections that build global careers and societies, bridging the gap between people and their aspirations. As the world of work continues to evolve, we are bringing together the individuals, ideas and technology to unlock business and human growth.

**Job Description**:
Job Responsibilities
- Pick-up, sorting and distribution of daily incoming mail
- Pick-up, sorting and coordination of daily outgoing mail / courier packages
- Monitor and replenish printer supplies
- Monitor printer functionality and handle the coordination of vendor repairs
- Courier preparation - waybill creation, tracking of packages, contacting vendor to resolve issues related shipment delays
- Liaising with external vendors (Fedex, UPS, Canada Post, Local Couriers, Xerox, Staples)
- Document management support, both electronic and physical
- On-site office closure and emergency support
- Coordinating daily support services with the internal Operational Support team
- Maintain online database for Business Center team detailing additional resources, contact information and best practices
- Monitor and replenish office supplies
- Stocking basic kitchen supplies
- Assist with other administrative tasks or project based work, as required.

**Qualifications**:
Education and Professional Certification
- High school diploma required. A post-secondary education is an asset

Work Experience
- 1-3 years of related experience in a similar role, business support service center, printing services industry within a fast-paced, high-volume environment
- Experience working with large industrial printers
- Ability to follow processes and procedures safely and accurately
- Experience with Google suite of products is an asset.

Additional Information
**General Attributes**
- Critical attributes of this position include: a positive, proactive “can do” attitude and excellent customer service, interpersonal and communication skills
- Strong work ethic, discretion in handling confidential information and ability to prioritize and adapt to changing demands and deadlines
- Must have strong organizational skills, meticulous follow-up and follow-through, good judgment and high attention to detail
- Confidence in ability to work in an ever-changing work environment

**Communication / Interpersonal Skills**
- Clearly communicates efficiently and professionally
- Excellent discretion when dealing with sensitive information
- Ability to negotiate and influence effectively

**Customer / Client Service**
- Provides services according to predetermined requirements and quality standards.
- Escalates problems to team lead or manager if unable to resolve
- Ability to take initiative and very client service oriented

**Problem Solving / Judgment / Decision Making**
- Excellent judgment and strong problem-solving skills, including a proactive approach to working with staff and clients at all levels while demonstrating flexibility
- This position follows straightforward guidelines and established practices, major issues are deferred to the team lead or manager to resolve

**Travel Requirements**
- None

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