Agile Coach

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. In Canada, Bank of America has a strong market position on which to continue to build, as well as a clear commitment to the market.

**Overview**:
With over a thousand teams and more than 10,000 engineers, our Agile transformation is one of the largest of its kind. As part of our team, it will be the coach’s responsibility to instill foundational practices within Global Banking and Markets as well as Enterprise Risk and Finance Technology groups.

In the role, the coach will work at all levels of the organization, from individual scrum masters to technology executives to foster a robust Agile culture and mindset. A coach will use all possible tools to guide the portfolios, programs and products through the changes: Presenting progress to senior leaders, suggesting and promoting organization changes, running a retrospective, delivering training, blogging, writing articles in newsletters, being fluent in Kanban and Scrum or creating value streams are all part of the coach’s arsenal.

The successful coach is a consultant who changes organizations, a strategist who drives long term change, a designer who shapes solutions, a salesperson who grows their contacts and networks, an engineer who solves problems and a teacher for those around them.

**Desired Skills**:

- Effective team player, capable of partnering with a global team of strong, experienced coaches
- Deep experience in scrum and or Kanban
- Ability to affect change at all levels
- Ability to affect change across large numbers of teams and products
- Passion for process engineering, agility, lean thinking and rapid delivery of high quality products
- Deep understanding of product flow, lean metrics and optimizations
- Capable of striving in a fast pace, ever changing environment

**Required Skills**:

- ** 5+ years’ experience in technology and working in an Agile environment**:

- Working knowledge of Lean Agile SDLC processes and deliverables
- Ability to lead discussions with Agile leaders, managers, and team members on relevant Agile topics
- Working knowledge of JIRA
- Scrum Master certified (CSM or SSM)
- Ability to performs hands-on training/coaching to teams in all aspects of Lean-Agile
- Experience in coaching within the Agile framework
- Experience in coaching and demonstrating facilitation of core agile practices including but not limited to: Kanban, scrum, feature/epic and story backlog prioritization and grooming, Release planning, Iteration/Sprint planning, Metrics, Story distribution
- Experience in transforming organizations from waterfall to Agile

**Responsibilities**:

- Train cross functional teams to define and understand their Products and associated Value Streams
- Coach at the following levels: Program Manager, Scrum Master, Agile Coach and Product Owner
- Help teams understand the difference between Project and Product
- Be accountable for improvement in team measures of productivity and quality
- Evaluate existing Agile feature teams, deliver training classes for Product Owners and new teams to promote and improve agility
- Capture feedback and continuously improve Agile guidance, training materials, and content
- Guide the Scrum Masters and teams to take action towards SDM 360 Agile maturity

Responsible for enabling teams, up to an entire Agile Release Train, to learn, implement, and mature Lean-Agile principles and practices. Trains and coaches teams on Agile and modern engineering practices. Empowers teams to become self-managing, fulfill their cross-functional potential, and have an attitude of relentless improvement. Guides and supports the transformation to Lean-Agile, education leaders on the mindset. Performs hands-on training/coaching to teams in all aspects of Lean-Agile. Coaches lead roles and teams to embrace a Lean-Agile and learning mindset. Provides guidance about how to create and manage and intake process, healthy backlog, and how to facilitate valuable Agile ceremonies. Helps align teams to Enterprise Agile standards and practices, and coaches team members through change. Facilitates discussion, decision making, and conflict resolution within and across teams. Helps to identify and resolve organizational impediments that impact team maturity and performance. Provides feedback to management regarding the progress of Agile adoption within their teams. Helps form and sustain Agile Communities of Practices, and