Manufacturing Technical Writer

Looking for an opportunity to join a great company whose core purpose is to power the visionaries of this world by delivering them cutting-edge infrastructure technology solutions that are tailored to their needs, quickly, reliably and cost efficiently.

As a cutting-edge Montreal-based technology company, Hypertec is a global provider of information technology products and services. Its strategic divisions serve more than 3,000 customers in over 70 countries. Its solutions are employed by organizations from small to large in sectors including cloud providers, media and entertainment, financial services, aerospace, engineering, healthcare, government and education.

To keep up with our rapid growth, we are looking for a **Manufacturing** **Technical Writer** to join our growing team, all while being a leading example of our company culture.

**CORE RESPONSIBILITIES**
- Complete assigned projects in accordance with established objectives;
- Create, maintain, and update user friendly documentation, including, but not limited to: User Training Manuals, SOPs, Release Notes User, Quick Start Guides value stream mapping, Process flowcharts, Checklists and other documents and templates;
- Participate in development of interactive and self-paced training materials, including detailed task breakdown, visual aids, videos for new and existing products;
- Ensure grammatical, spelling and formatting accuracy;
- Translate existing documentation, and other materials as required, between French and English;
- Work collaboratively with Engineering, Production, Quality Control and other counterparts on a day-to-day basis to draft, edit and publish our technical documentation;
- Edit documentation for clarity without changing key information;
- Organize and write supporting documents for Hardware products and maintain records and files of work and revisions;
- Use photographs, drawings, diagrams, and charts that increase technician’s understanding of the documents;
- Gather feedback from Technicians, Team Leads, and Supervisors to update and improve the documents;
- Study drawings, specifications, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail;
- Produce high quality technical documentation in a variety of formats and tools;
- Advise internal teams on the appropriateness, applicability and effectiveness of specific technical documents, formats, notations and technologies;
- Develop and maintain documentation repository;
- Work with internal team members and cross-functional teams to define metrics for tracking documentation usage and impact;

**WHAT YOU WILL BRING**
- Bachelor’s degree in Technical Documentation or equivalent;
- Over 3 years of experience in technical writing or relevant role;
- Bilingual (French and English) and demonstrated good communication skills in both languages;
- Ability to work in a fast paced environment, excellent problem solving, analytical and synthesis skills;
- Collaborative communication style and a proactive, positive disposition;
- Good knowledge of the fundamental principles of manufacturing engineering;
- Good sense of organization, planning and problem solving;
- Developed autonomy and positive and proactive attitude;
- Proficiency in Excel, MS Project, Visio, SharePoint & Confluence;
- Ability to perform work in a production and development environment;
- Mastery of CAD tools (AutoCAD, DraftSight, Visio, etc.) an asset.

**WHAT WE OFFER**
- A dynamic and collaborative work environment;
- Hybrid Work Environment (Telework possible);
- Competitive compensation package;
- RRSP with employer match;
- Employer Contribution to a Health Spending Account (up to $500 annually);
- Paid Floater Days;
- On-site cafeteria;
- Free access to our 24/7, fully equipped gym;
- Career advancement opportunities.

Are you up for the challenge?
- Hypertec is an equal opportunity employer._
- Hypertec evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic._