Customer Service Representative

1 week ago

Humboldt, Canada City of Humboldt Full time

**Overview**
The City of Humboldt is currently seeking to fill a Permanent, Part-time Customer Service Representative based at the Humboldt Uniplex. This position will be scheduled between 15 and 30 hours per week.

This position will work as part of a team of Administrative staff members within the Humboldt Uniplex. The Administration team is responsible for many of the day-to-day core functions of the City and works closely with Management and other City staff.

The position provides customer services including, but not limited to, receiving admissions, payments, registrations, rental bookings, and responding to public inquiries. The position will assist in maintaining records and files for the City and provide support services for the department operations.

**Qualifications**:

- Certificate or Diploma in Office Administration or a related field of study.
- Proficiency in Computer Software; booking programs, registration programs, word processing, spreadsheets, and accounting.
- Ability to provide recording keeping, administration and filing.
- Team player with excellent communication and customer service skills.
- Strong analytical and problem-solving abilities.
- Satisfactory Criminal Record Check.

**Compensation & Hours of Work**:

- This is an in-scope (union) position with a starting wage of $20.84/hour
- Employees are eligible for the employer matched defined pension plan starting on their first day of employment
- Hours of work will be primarily evening and weekend shifts.

**Job Types**: Part-time, Permanent

Pay: $20.84 per hour

**Benefits**:

- Company pension
- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Evening shift
- Weekends as needed

**Experience**:

- Filing: 1 year (required)
- Customer service: 1 year (required)
- Analysis skills: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2024-10-15

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