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Training Manager

2 weeks ago

Vancouver, Canada First Transit Canada Full time

**Major Responsibilities**:
Promotes Safety as a core value at all times. Communicates and positively promotes the Company vision, values and culture
Manages all aspects of curriculum design, training implementation, and documentation for new and existing HandyDART Drivers. Approves trainees and drivers to pass/fail training
Develops and delivers regular and specialized training programs throughout the organization. This includes Remedial (Post Incident) and high interest driver training, courses for safety sensitive incidents or initiatives, and any other training as required
Tracks all training within the organization, including driver refresher training, WHMIS, forklift, and first aid training. Organizes refreshers or recertification as required
Provides Behind the Wheel training for Utility Workers, Mechanics and Road supervisors
Assumes first line supervision of training instructors including hiring, training, managing and directing work, disciplining, handling complaints and grievances. Ensures company policies and procedures are followed. Administers the collective agreement
Drives employee engagement and recognition. Coaches, trains and mentors employees. Recommends and disciplines drivers and trainers as required
Develops training programs that meet the specific needs of employees that are returning to work, or require remedial or refresher training. Provides appropriate training and assesses individual’s performance
Assesses trainability of applicants by discussing positions, requirements and conducting demonstration reviews. Instructs applicants in the operation of the bus and assesses driving skills. Evaluates and makes recommendations on trainee suitability to perform driving and customer service duties
Oversees Trainabilities for the pre-qualification process
Creates and manages any training trackers or reports required for First Transit or the customer
Oversees and maintains ICBC Class 4 Unresricted Commercial Licensing program
Stays current with all relevant legislative requirements related to the position to ensure compliance. This includes knowledge of the Workers Compensation Act, OH&S regulations, ICBC commercial operator requirements, and any other applicable legislation
Performs other related duties as required

**Minimum Education & Certifications Required**:
High school diploma or equivalent

Minimum license class - unrestricted class 4

**Experience & Skills Required**:
Minimum three years of recent professional driving experience

Excellent driving record

Strong interpersonal skills

Ability to read, write and speak English

Ability to effectively prioritize tasks and manage time effectively

Computer literate with working knowledge of Word, Excel and PowerPoint

Has effective problem solving and conflict resolution skills

Remains calm under pressure

Ability to work independently or in a team

Good verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public

Knowledge of federal and provincial rules and regulations regarding licensing, defensive driving, safety and environmental issues

3 years training experience preferred

Instructor Diploma or Certificate preferred

Knowledge of project specific vehicles, components and communications systems preferred

Knowledge of service area preferred

**Physical Requirements & Working Conditions**:
Incumbent must be able to move about the office and in the surrounding company facility outside the office (e.g., bus parking lot); utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone

Must be able to drive travel between Depots to deliver training in multiple locations.

Physical activities include including the use of accessible lift devices, kneeling, bending, reaching overhead, securing wheelchairs and other mobility devices.

Demonstrate regular and consistent attendance and punctuality