Service - Appointment Coordinator

5 days ago

Victoria, Canada The Jim Pattison Auto Group Full time

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

Jim Pattison Toyota Victoria has a new opportunity for an Appointment Coordinator to join our team

**Overview**:
Reporting to the Service Manager you will be passionate about providing an exceptional customer experience for our clients. The Service Appointment Coordinator is responsible for greeting all service customers, directing them to the appropriate service advisor and taking payment upon vehicle completion.

**What we value**:

- Previous Customer Service experience is considered an asset.
- Proficient in Microsoft Office Applications (Word, Excel, Outlook).
- Experience with CDK System an asset.
- Excellent customer service skills with positive and courteous telephone etiquette.
- Strong organizational and time management skills.
- Ability to multi-task without compromising on quality.
- Extremely dependable and punctual.
- Ability to prioritize tasks according to importance in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to interact professionally with both co-workers and our guests.
- Data entry skills.

**What we offer**:

- Competitive wages.
- Exclusive discount offers.
- Comprehensive benefits package.
- Recognition and rewards program.
- From Customer Service to Administration, we have opportunities for growth and development.
- Amazing colleagues and a great working environment.

If you like to set yourself apart with a challenging opportunity, we would like to hear from you.

We would like to thank all applicants for their interest in this exciting opportunity; however, only those selected for an interview will be contacted directly.

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