Housekeeper & Breakfast Server

2 weeks ago

Kingston, Canada The Secret Garden Inn Full time

As Housekeeper/Breakfast server at The Secret Garden Inn, the role is help to keep all aspects of housekeeping running smoothly - and ensuring high standards and hospitality are met to deliver memorable and unique guest experiences. This shift will commence at 7am.

Delivering exceptional guest experiences

Our team make sure the quality of housekeeping services are superb - we have high standards - but it’s down to our housekeepers to make rooms special and memorable for guests.

We carry out scheduled routine inspections of all guest rooms and public areas to ensure all Inn furnishings, rooms, equipment, linens, restrooms, common areas, and anything else, are clean and in good repair to meet guest satisfaction.

As part of the housekeeping role, you may also serve breakfast or other meals depending on events.

Helping guests with their questions and complaints to achieve complete guest satisfaction is a fundamental part of the role, and something we pride ourselves on delivering with a smile.

Our housekeepers look smart and dress with pride.

A key part of the role is to develop the team of housekeepers and improve their performance through coaching and feedback, creating performance and development goals, and recognizing good performance.

Educating and training all team members in compliance with federal, provincial and local laws and safety regulations is a must for the role, as is ensuring staff are properly trained and have the tools and equipment to carry out job duties.

Our team leaders also assist with deep cleaning projects and/or assist housekeeping staff during high volume periods to ensure our guests experience high standards throughout their stay. Maintaining proper inventory levels, managing cost per room for supplies and labor ensure our hotels are run to a standard where guests are satisfied.

The Secret Garden Inn is committed to being environmentally responsible in compliance with relevant laws, and our housekeeping teams maintain and order supplies and equipment whilst minimizing waste and maintaining “green” initiatives, for example, container recycling, and cleaning agents.

**Job Type**: Part-time

**Salary**: $17.00-$19.00 per hour

Additional pay:

- Tips

Schedule:

- Day shift
- Holidays
- Weekend availability

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (required)
- Serving: 1 year (required)

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