Retail Store Manager

1 day ago

Montréal QC, Canada Fiberlinks Group Full time

Welcome to the world of Fruits & Passion. Since 1992, Fruits & Passion, a company proudly founded in Quebec, is reinventing the world of body care and home care products by imagining captivating sensory adventures that draw their sources from the nature's wealth.

For the holiday season we are seeking a Store Manager for our Montreal Trust location. The Store Manager reports to the District Manager and supervises the store environment in a way that promotes inclusion and the establishment of diverse relationships with customers. As a Retail Store Manager at Fruit & Passion, you will oversee the daily operations of a Pop-up retail establishment at Montreal Trust, ensuring smooth functioning and excellent customer service.

**Job Overview**

What will you do? You lead, train, coach and guide the team so that it achieves the store's objectives in terms of sales and profitability. You are also responsible for recruitment, performance management, training and development. Your ability to adapt to varied situations, environments, challenges, tasks and work schedules is essential to your success.

**Responsibilities**
- Ensure your store meets business goals and meets key performance indicators.
- Run an operationally healthy business by ensuring your tasks are properly distributed (company policies and procedures, loss prevention, payroll, reporting and schedule preparation).
- Serve as a role model for customer experience and ensure that the team provides a shopping experience that promotes the creation of positive connections with customers and builds loyalty.
- Implement marketing strategies while providing a clean, consistent and welcoming environment that encourages customers to shop.
- Establish open and effective communication with the district director.

**Qualifications**
- Minimum 3 years of retail management or supervision experience, preferably in a fast-paced retail environment.
- Proven ability to lead, motivate and develop a team to achieve sales and customer service objectives.
- Strong commitment to providing exceptional customer service and improving the customer
- Proven ability to drive sales and meet or exceed set goals through effective merchandising, upselling and customer engagement.
- Highly organized, able to multitask and prioritize in a busy retail environment.
- Ability to communicate professionally in French and English.

What we offer:

- A bonus program
- Paid vacation
- Employee discounts on store merchandise
- A supportive and collaborative work environment
- Opportunities for development within the store and the company
- Training October 24th and 25 October

**Job Types**: Full-time, Seasonal

Pay: $22.00-$25.00 per hour

Expected hours: 40 per week

Additional pay:

- Commission pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 5 years (preferred)
- Retail management: 4 years (required)

**Language**:

- French (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 2024-11-11

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