Vfmp Patient Program Administrative Assistant

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Administrative Support 3 (Gr6)

Job Title

VFMP Patient Program Administrative Assistant

Department

Patient Programs Team | Medical Undergraduate | Faculty of Medicine

Compensation Range

$4,449.00 - $4,676.00 CAD Monthly

Posting End Date

August 15, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Ongoing

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

As UBC’s MD Undergraduate Program (MDUP) expands and evolves in its approach to educational delivery across the province and within the Vancouver Fraser Medical Program (VFMP), it is essential that learners within the Program have access to experiences and training environments where they can engage in practical skills-development in collaboration with partners who are representative of those community members the students will serve in clinical practice. This includes engaging with community partners who represent and express diverse gender and cultural identities, as well as lived experiences present within urban, rural and Indigenous communities across the region.

The VFMP Patient Programs portfolio is an essential and collaborative unit that engages community partners who have a desire to participate in, and inform, the future of medical education and patient engagement in the region. This role will provide administrative assistance for a respectful and intersectional community-patient engagement program that aligns with the vision and pillars outlined in the Faculty of Medicine Strategic Plan, especially as related to respectful and outstanding community collaboration, commitment to accessibility, continuous improvement and innovative practice in medical education delivery.

The Medical Undergraduate Degree Program (MDUP) within the University of British Columbia’s Faculty of Medicine is delivered in partnership with the University of British Columbia Vancouver and Okanagan campuses (UBCV and UBCO), the University of Northern British Columbia (UNBC) and the University of Victoria (UVic) and in close collaboration with the Health Authorities through the province.

Job Summary

The Patient Program portfolio specializes in the recruitment, educational training, and support of Standardized Patients (SPs), Clinical Teaching Associates (CTAs) and Volunteer Patients (VPs). A Standardized Patient (SP) is a healthy individual trained to portray a clinical problem or situation for the purpose of testing or teaching specific skills in the field of health care professionals. CTAs are individuals who are trained to support learning and instruction for Breast/Chest and Pelvic Exam, Genitourinary, and Prostate Exam. VPs participate “as themselves” to help medical students develop their skills and approach to patient interviewing and medical history-taking during the learner’s pre-clinical years.

The Patient Program Administrative Assistant is responsible for providing administrative support to the VFMP Patient Program. This position is responsible for overseeing administrative procedures and processes in areas such as payment processing, creating and maintaining filing systems, order supplies site administration for training and session delivery and coordination with program staff from Clinical Skills, TIPP, and PLAT on SP administrative/logístical matters.

This position is based at the Gordon and Leslie Diamond Health Care Centre - 2nd floor, DHCC 2775 Laurel Street and will require travel to other teaching sites, when appropriate. This position will require availability to work flexible hours to accommodate early morning or late day teaching sessions and/or meetings. This position requires a broad and extensive knowledge of University policies and the operational needs of the MD Undergraduate program.

Organizational Status

This position reports to the VFMP Patient Program Team Lead.

Internal: Interacts with Faculty, Program Managers and Coordinators, faculty members, FoM program staff and other distributed site staff.

This position acts as the central point of contact for Standardized Patients (SPs), Clinical Teaching Associates (CTAs) and recruitment and support of Volunteer Patients.

Work Performed

Administrative Support- Provides administrative support to the VFMP Patient Program Office including coordinating room bookings for trainings and other program related meetings- Works with Coordinators to create and distribute recruitment surveys- Consolidates, organizes and processes written feedback after exams and teaching projects as needed- Coordinates and deploy event site administration for Patient Programs pro