Diamond Bit Technical Representative

Boart Longyear is looking for a Diamond Bit Technical Representative to support our growing Production Products business in Canada. In this role you will be providing technical support to ours sales team that is interacting with our Canadian mining customers.

In this role you will be a key member of our sales support team that continues to develop business with our existing and new mining customers. On site product testing, evaluating and training will be key components of this job. You will also be involved with Product Management and Engineering providing field support and analysis of new product development.

The location of this position is flexible as long as it is located in a mining center in Western Canada.
- Provide support to the Canadian Sales Management Team to increase diamond product sales
- Assist with strategy development and implementation to gain new customers
- Work with existing diamond product customers on improving performance to retain or gain additional business
- Provide market feedback on competitor activities and market share
- Assist the Drilling Services team in the development and testing of new products
- Provide the internal Customer Service Reps with support and advice in customer orders for diamond products

**Job Requirements**
- Willingness to travel regularly within the Canadian region
- Confident dealing on a one to one basis with customers, therefore previous sales experience desirable
- Strong technical understanding of the core drilling process and the products used within.
- Drilling and prior experience in a related training role well regarded.
- Team focus as will need to work as a support for the complete region
- Ability to prepare technical reports
- The position would be highly suited for someone who wants to progress to a career in Sales with Boart Longyear

Qualifications:

- 3-5 years of underground production tooling drilling experience
- Post-secondary education: college /university in a mining related field.
- Valid drivers license with a good driving record.
- Completion of Underground Common Core Modules

You Bring The Following Skill Set:

- Proficiently bilingual in English and French - verbally and grammatically
- Proficient in computer software such as Excel, Word and Power Point
- Ability to work underground in a safe manner with mine drillers and operations management.
- Demonstrate the ability to work in a professional consultative manner with mine personnel.
- A good understanding of production drilling techniques
- Able to work in a self-directed manner when onsite running tooling testing programs, troubleshooting or problem solving.
- You work well in a team environment.
- Can articulate ideas in a meaningful constructive manner with the Sales team, Product Management and Engineering
- Constructively interact with the Boart Longyear sales team, mine driller and management on product related issues at mine sites
- Prepare detailed and accurate product testing reports.

Travel
- In this role you will be travelling to customer mine sites on a regular basis.
- Anticipate up to 50% of your time at mine sites.

**Benefits and Compensation**:
Boart Longyear provides a competitive compensation program including:

- A strong compensation plan
- Group Insurance benefits including Life & Disability programs, medical and dental
- Pension Plan

**About Boart Longyear**:
Established in 1890, Boart Longyear is the world’s leading provider of drilling services, drilling equipment and performance tooling for mining and drilling companies with a substantial presence in aftermarket parts and service.

The Global Drilling Services division operates for a diverse mining customer base spanning a wide range of commodities, including copper, gold, nickel, zinc, uranium and other metals and minerals. The Global Products division designs, manufactures and sells drilling equipment, performance tooling, down-hole instrumentation and parts and services.

**Experience**:

- Underground Production tooling drilling: 3 years (required)
- Technical support: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Common Core modules (preferred)
- Driver’s License (preferred)

Willingness to travel:

- 50% (required)

Work Location: On the road