Business Applications Specialist

**ABOUT HERSCHEL SUPPLY**

Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you're going next.

Since 2009, we've never stopped taking risks. We're constantly innovating, growing our community, reducing our impact on the environment and heading on new journeys. We've gotten lost in new cities, made lifelong friends all over the world, road tripped with no GPS, and explored a ton of creative pursuits along the way.

Putting yourself out there isn't easy. It means stepping outside of your comfort zone and trying something new. It might be scary at first, but it also leads to the best parts of life. Inspiring others to take that leap is what we live for. Wherever you're headed, we're here to help you pack your future with possibilities.

So, come along for the ride, get inspired and Put Yourself Out There.

**ABOUT YOUR NEW ROLE**

We are looking for someone to support as well as drive improvements be they process, technology, data or training related.

**A DAY IN THE LIFE**

Our workplace is dynamic, supportive and entrepreneurial in spirit, and we pride ourselves on being a collaborative, open-minded and imaginative team.

On a day-to-day basis, the Business Applications Specialist will:

- Manage assignments as part of a different project implementations
- Coordinate with Herschel IT, support team, and various escalation points
- Establish relationships with technical staff at our trading partners and vendors
- Establish new or modify existing processes so that transactions move smoothly
- Work on development design, configuration, documentations and training for the success of our people, systems, and processes
- Test and coordinate rollout for any changes
- Create test scripts and scenarios and perform QA
- Provide support to different levels of organization in using various technologies
- Perform or support uploads of data into our systems
- Our growing company provides a variety of tasks and opportunities - you never know what you might be working on.

**ABOUT YOU**
- At least 2 years of experience in any ERP system
- Strong understanding of operations, sales, and finance in a retail or consumer goods environment.
- Demonstrated ability to drive improvements to systems and processes.
- Power-user of technology who enjoys helping others become successful with it.
- Experience in gathering user requirements and translating them into technical requirements for developers
- Understanding of different integrations and field mapping
- SQL, reporting and data experience is preferred.
- Experience dealing with different levels of business users
- Flexible, agile and collaborative
- Experience as a business analyst, project manager, trainer or similar roles is a plus. You must be able to communicate well and help others understand systems and processes

**YOUR JOURNEY WITH HERSCHEL SUPPLY**

The annual salary for this role falls within the range of $73,000 - $93,000 CAD. We welcome diverse talents, and if your qualifications and experience differ from the job description, we'll consider adjusting the scope of work and salary range to align with your individual strengths. In addition to base salary, here are just a few of the additional perks we offer to our valued team members as part of our comprehensive total compensation package:

- Health benefits
- Product discount and giveaways
- Hybrid working environment
- Competitive vacation policy
- Maternity leave top-up for birthing and non-birthing parents
- Employee assistance program
- Professional development subsidy
- Free snacks and beverages
- Weekly happy hour
- A dog friendly office
- Various fun employee events throughout the year

**DIVERSITY, EQUITY & INCLUSION AT HERSCHEL SUPPLY**

We're committed to creating a workspace that is safe, secure, inclusive and enjoyable for all. Stemming from our core values and initiating dialogue around our programs, we aim to empower everyone to share their individual voices and experiences. It's with this openness that we are able to expand our view of who we are as individuals, and what we can do in our careers at Herschel.

At Herschel Supply, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our goal is to build an inclusive culture that connects us to our customers and the communities around us while embracing and encouraging diversity in our employees' age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique.