Student Engagement Representative, Part Time

2 weeks ago

Guelph, Canada Compass Group Full time

**Working Title**:Student Engagement Representative, Part Time

**Employment Status**: Part-Time
**Starting Hourly Rate: TBD**
**Address**:University of Guelph, Guelph ON N1R 8B5
**New Hire Schedule**:Flexible Schedule - 10-20 hours per week

**Important Information**: This position is open to university of Guelph student only

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Canteen?** Imagine having a career that can take you places. Join our industry-leading team and there’s no telling how far you can grow with us. We provide healthy vending options through innovative design and quality products. We’re proud of our team and what we have accomplished over the years. Let’s continue moving forward, together.

**Job Summary**:
Maintains customer relationship by responding to inquiries; documenting actions.

**Essential Duties and Responsibilities**:

- Weekly site visits to various vending machines on campus to check pricing discrepancies, machine functionality and the correct merchandising of the machines.
- Respond to customer inquiries by reviewing previous inquiries and responses; gathering and researching information; and verifying customer's understanding of information.
- Record customer inquiries by documenting inquiries and responses in customers' accounts.
- Improve quality service by recommending improved processes.
- Replenish products and supplies to ensure in stock conditions at all
- Communicate with the management team regarding customer requests and vendor-related concerns.

**Qualifications**:
Think you have what it takes to be one of our **Customer Service Associates**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

- Previous experience in customer service and retail is an asset.
- Able to multitask and work independently and in a team setting.
- Able to work in a past face environment.
- Able to stand on feet for long period of time.
- Friendly and warm.
- Demonstrates positive attitude.

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