Member Service Representative

3 days ago

St Catharines, Canada FirstOntario Credit Union Full time

**Why FirstOntario?**
- Competitive compensation packages
- Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account
- Enhanced mental health benefits through SunLife and TELUS Health
- Exclusive banking benefits
- Up to $1000 per year towards professional development
- Pension Plan
- Company-wide Employee Volunteer program (Blue Wave Program)
- Employee and Family Assistance Program

**Job Overview**
- Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager_
- Provide prompt, accurate efficient transactional service to members, including deposits, withdrawals, cheque cashing, member cards and pinning, cheque ordering and general statement inquiries.
- Balance cash daily or as instructed.
- Act as joint custodian and/or combination holder, as required (ATM, night depository, Treasury etc.).
- Job Specifications and Technical Requirements _
- Must have above average interpersonal and communication skills.
- Grade 12 or equivalent.
- 3 years office, credit union/bank cash experience.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

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