Certification Specialist

Looking for a new challenge? Want to join a Fortune 500 company focused on technology and innovation? At Global Payments, you’ll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a dynamic team

What’s in it for you?**
- Salary range: $55,000 - $60,000
- Hybrid work
- Benefits after 30 days
- Growth and development
- Innovative and established industry
- Fast paced and challenging environment

Ready to make the move? You’re one step closer to a new exciting career - APPLY NOW

**The role**:
The purpose of the position is to certify new products and integrations according to Card Associations rules and compliance.

What you will do**:

- Provide technical support to the product group and merchants on new products and integrations.
- Attend walkthroughs of solutions and provide technical feedback and guidance to the product group.
- Prepare customized POS test scripts for each solution.
- Generate Test Scripts and verify results from this test execution.
- Act as a Subject Matter Expert for new certifications.
- Assist external developers in fixing variances.
- Provide training and create documentation as required to all business units for certified solutions.
- Perform pilot monitoring and analysis prior to rollout of certified solutions.
- Provide status reporting to the manager as required.
- Provide technical advice, support and guidance to developers and Product Team.
- Develop and manage relationships with POS developers, third party processors, Project Managers, Sales and other business areas.
- Coordinate testing with technicians from partner companies to implement quality assurance procedures before actual deployment of the POS system, and to continue testing procedures during the system in use.
- Test and analyze POS systems with test plans, test kits and test cards, execute tests on POS systems against compliance from the payment requirements of Master Card, Visa Card, Debit Card, American Express, Discover other Card and Credit card companies.
- Duplicate the scenario during the test execution phase; analyze, investigate, and report individual or specific defects to software developers.
- Analyze situations that may create future problems or operations issues and make appropriate recommendations.

What we’re looking for**:

- Bachelor's degree in Business, Administration, IT or related field (preferred)
- 2-4 years experience in a similar role
- Ability to follow all company policies and procedures as well as internal departmental procedures to ensure consistency.
- Ability to follow, investigate and assess issues to make certain the correct solution is implemented.
- Excellent communication and writing skills to communicate clear specifications and reports to internal and external resources and manage client’s expectations.
- Tandem and Base-24 knowledge.
- Focus on detail, problem-solving and investigation skills required.
- Knowledge of Credit cards (Visa, MasterCard, AMEX, etc) and Interac operation rules and regulations.
- Ability to manage multiple activities of varying complexity under time constraints.
- Willingness to take ownership for own work to continuously improve performance.
- Bilingual (French/English) will be considered a strong asset.

Who are we?**

Global Payments is a leader of the payment technology industry with over 24 000 employees worldwide. We pride ourselves on innovation and inclusion.

Our team is helping customers achieve amazing results. It’s our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.

How we care about our people**:

- Real opportunities to grow professionally
- Collaborative, friendly work environment with a relaxed, casual dress code
- Health insurance
- Short-Term and Long-Term disability coverage
- Life insurance plans
- Retirement savings programs
- Employee stock purchase program
- Employee assistance program
- Tuition reimbursement program
- Gym membership corporate rates
- Volunteering opportunities
- Safe place for the LGBTQIA2+ community

We sincerely thank all applicants for their interest. We will only contact those selected for an interview.
Global Payments is an equal opportunity employer. We value diversity and inclusiveness and provide equal opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, physical or mental disability, or any other basis protected by law and we are happy to provide our team members with a healthy work environment.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Tuiti