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Jubilee - Relief Support Worker (Casual)
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RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.
About Us - A home for every person
RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.
You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.
**Benefits**:
- 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
- 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
- Employer-paid benefits for regular Part-time and Full-time employees:
- Unlimited Physiotherapy and $1,000/year coverage for Massage
- Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies
Position Summary
The Support Worker provides a range of supports, serving homeless/at risk individuals, many of whom are living with mental illness, substance use and/or HIV. Using a strengths-based model, the Support Worker participates with tenants in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. The Support Worker also provides daily support including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.
Job Competition # cas2025.306
**Closing Date**: Midnight, August 19, 2025
**Job**: Relief Support Worker
**Hourly Range**: $31.56 - $33.28 (BCGEU, Grid 34)
**Work Site**: Jubilee, 239 Main Street, BC
**Start Date**: As soon as possible
A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.
Program Summary
The Jubilee Rooms provides around 80 units of single room occupancy (SRO) housing to people that are long term residents of the Downtown Eastside community. This is a supported housing program that is staffed by a combination of Tenant Support Workers, Indigenous Cultural Liaisons and a Peer specialist - all staff will oversee the front desk assisting with managing guests as well as providing community supports. The building is a combination of two SRO’s - four stories each with no elevator, lots of stairs and shared bathrooms and showers on every floor. The program includes one meal a day and a light breakfast. The staff office is on the second floor with the safe use room right beside it. Over the next year the main floor commercial space will be transformed into a community space for the tenants and staff along with a community kitchen in the back. There is no elevator at the Jubilee Rooms, staff need to be able to manage lots of stairs.
**Qualifications**:
Many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes:
- A Diploma in community social services,
- Two years of recent, related work experience; emphasis on mental health, addictions, homelessness and/or social services,
- Or an equivalent combination of education, training and experience,
- Current First Aid and CPR certification
Key Skills and Abilities
- Establish and maintain collaborative relationships
- Identify and work to increase people’s strengths
- Work with people using hope-inducing strategies
- Informally teach harm reduction, life skills
- Implement client-centred service plans
- Respond to problematic behaviour using an understanding of the behaviour's context and function
- Knowledge of the integrated concurrent disorders recovery model for working with chronically homeless individuals.
- Knowledge of mental health diagnoses, medications, treatment and support resources
- Knowledge of the bio-psychosocial addictions model, including stages of change and harm reduction.
- Knowledge of dia
