Service Advisor

1 day ago

Aurora, Canada Serpa Motorsports Full time

**Serpa Motorsports is looking for a Service Advisor to help with our growing business (Yamaha and Suzuki OEM, but servicing and makes and models)**
- Serpa Motorsports is currently looking for an exceptional individual to join our team as a Service Advisor. Motorcycle/ Powersports experience is beneficial, but welcoming all Service Department experience.

**Responsibilities**:

- Responsible for assisting with the overall success of the service department. Opening and closing work orders
- They are also responsible for providing exceptional customer service for retail clients, ensuring the opening of work orders is accurate for our technicians.
- Promotional service program/recall parts via Yamaha/Suzuki must also be maintained, ensuring the service department is always properly stocked with the necessary parts with the right priority in order to meet our company objectives of ensuring top quality service to our clients.
- The Serpa name has a 27-year track record of providing the industry’s best customer service and developing a reputation that is based on trust, a firm bond between us and our clients who over the years return for additional vehicles and refer friends and family, due to their Serpa experience.
- We offer strong staff and management support, from a team that has been working together for many years.

**Benefits**:

- Very Supportive Benefits Plan
- Supportive Staff and Management
- Employment Stability
- It is important to know that our dealership has many policies and procedures that ensure team success. As a team, we always have plenty of shared responsibilities which ensure we are always on the same page with everything. Our management team is always devoted to assisting our team members in all aspects of the position. Training is part of our everyday routine and the culture at our dealership is one of team unity and positivity. At Serpa, we promote from within.

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