Receptionist (Robertson House)

Administration
- Nepean

**SPRING LIVING OVERVIEW**

Spring Living Retirement Communities (springliving.ca) is a boutique, rapidly growing Canadian senior living owner/operator, who currently owns and operates 22 retirement communities in Ontario and Quebec. The company has an ambitious growth plan to expanding through acquisition of mid-market retirement residences across Canada over the next 5 years. Spring Living’s mission is to create warm, welcoming and secure environments for residents, foster caring connections, and provide personalized services by team members who are committed to making a significant IMPACT every day.

Spring Living is the Retirement Community platform of the BAZ group; a Real Estate company that strategically acquires, develops, constructs and repositions assets throughout North America.

**JOB OVERVIEW**

**REPORTS TO**:
Onsite Management

The Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of Spring Living.

**ROLES AND RESPONSIBILITIES**
- Answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner
- Redirect calls as appropriate and take clear, concise messages when required;
- Greet, assist and direct all visitors;
- Pick up and sort internal mail;
- Stamp, deliver and maintain mail machine for external mail;
- Prepare packages and arrange courier pick up;
- Arrange meeting room schedule and bookings;
- Update phone and distribution lists;
- Maintain a clean, safe, fully stocked and well-organized reception area;
- Assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
- Complete other duties as assigned;
- Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Spring Living’s Code of Conduct.

**QUALIFICATIONS**
- Above average interpersonal, oral and written communication skills;
- Previous experience in reception is considered an asset;
- Must exhibit professional and polished telephone manner;
- Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
- Highly organized and detail focused;
- Expertise in Microsoft Office (Word, Excel, PowerPoint, E-Mail)
- Current (within 6 months) Vulnerable Position/Sector Screening (VPS)
- Fully vaccinated for Covid 19( proof of vaccination required)

In accordance with Spring Living’s duty to protect the health and safety of team members and residents, all team members are requested to be fully vaccinated by the Canadian approved COVID-19 vaccine prior to the start of their first shift. Proof of vaccination is required.

Spring Living is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

Spring Living is committed to fair and accessible employment practices. If you require accommodation (including but not limited to, an accessible interview site, alternative format documents, ASL Interpreter or Assistive Technology) during the recruitment and selection process, please let us know.