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Business Analyst

2 weeks ago


Edmonton, Canada All Weather Windows Full time

I’m ready. I want a challenge. I want the chance to work in a successful company who lives their corporate values. I’m ready to make my mark._

**_ Are you ready?_**

Founded in 1978 and headquartered in Edmonton, Alberta, All Weather Windows Ltd. (AWW) is a dynamic leader in the window and door industry in Canada. Operations include two manufacturing plants located in Edmonton and Customer Solution Centres located in Langley, Edmonton, Calgary, Lethbridge, Red Deer, Saskatoon, Regina, and Winnipeg.

We are currently recruiting for a Business Analyst for our Information Technology department. This individual is responsible for performing strategic business analyses for various departments in support of corporate goals and objectives. This includes cataloguing and documenting business processes and sub-processes in order to discover inefficiencies. This individual will also re-engineer processes and sub-processes as necessary for the purpose of determining and meeting the company's technology plans. They will also be the main liaison between the IT department and business units.

This position has a requirement of hybrid work with up three days a week in the office.

**In this position, you will be responsible for**:

- Lead requirements analysis, validation and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
- Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops.
- Collaborate with project managers, system owners, and end users to further refine business operations requirements and goals.
- Integrate new or revised business processes for incorporation into strategic decision making.
- Identify opportunities for improvement and make constructive suggestions for change.
- Prepare technical reports for use by IT staff personnel in support of technical services activities.
- Design, develop, and distribute training for impacted business users.
- Perform data analysis using SQL or other tools as necessary.
- Assists end users to resolve issues.
- Effectively communicate relevant information to IT Management.
- Assist in enforcement of project deadlines, schedules and methodologies.

**Primary Qualifications Required**:

- University degree, diploma or technical certificate in computer science or related field is preferred.
- Must have CBAP certification.
- 5 years direct work experience as a business analyst.
- Demonstrated experience analyzing business and technical requirements.
- Demonstrated experience modeling and mapping business processes using proven methodologies and models.
- Ability to troubleshoot business process changes, errors, and subsequent modifications; must be able to do this with the work of other analysts.
- Ability to work on multiple tasks at one time while maintaining high quality standards.
- Ability to think analytically, solve problems to complex business process and document results.
- Ability to interpret the operational requirements of ed users, project managers and other stakeholders.
- Perform industry research to clarify, define, or satisfy technology or business process issues.
- Monitor and manage project scope and enforce change management and develop contingency plans where appropriate.
- Ability to communicate (verbal and written) with business units that rely on that information to define system requirements or organizational processes.
- Advanced knowledge and experience using Microsoft Office 365 and Visio
- Self-starter and highly motivated to make proactive changes.
- Effective deadline management and project management skills.
- Excellent project management skills.
- Strong customer service orientation.
- An exceptional company is founded upon exceptional people. At All Weather Windows, we invest in our people and are always looking for new opportunities for our employees to grow alongside our business, working together as part of a team to achieve success. We’ve been continually recognized by our attention to employee satisfaction and, as a result, the commitment and hard work of our employees has been acknowledged through awards and media recognition._ _If you embrace variety and change and are looking for a growth environment favouring the development of competencies, then come join us_

At All Weather Windows, we continuously work together to build and promote an inclusive environment that attracts talented individuals and shows our commitment to celebrate and promote diversity. Our dedication to diversity, equity and inclusion means that whatever the visible or invisible differences, we are fostering an environment where everyone has equal opportunity to bring their best selves to work, to be heard and be valued. We believe that our differences are what make us great. If y