Recruitment & Events Assistant- Adult Upgrading &

Position Information

**Position Number**
- P02397**Position Title**
- Recruitment & Events Assistant
- Adult Upgrading & English Language**Division/Portfolio**
- Arts and Foundational Programs**Department/Program**
- Adult Upgrading**Location**
- Kelowna**Other Flexible Work Options**

**Your Opportunity**

Under the limited supervision of the Dean, Arts and Foundational Programs or a designate, the Recruitment & Events Assistant provides exceptional client service to applicants, prospective and current students, and other stakeholders on a variety of recruitment related initiatives and events related to the Adult Basic Education & English as a Second Language Programs Integrated Pathways Project. Working with faculty, administrators, recruitment committees and other stakeholders, the Assistant coordinates and administers a variety of recruitment related initiatives and events and other duties required in the Integrated Pathways Project (IPP).**Functions and Duties**

**CLIENT**
***
**SERVICE**
1. Interacts with clients either by telephone, electronically or face-to-face-
- 3. Handles and resolves client feedback in a sensitive and timely manner and directs requests and unresolved issues to designated resources- 4. Makes appropriate referrals to the internal college community, external partners, and agencies for matters requiring next level of intervention
- **RECRUITMENT**
5. Promotes Okanagan College IPP programs within and outside of the College region-
- 7. Participates in the development and implementation of short
- and long-term strategic recruitment plans with the Associate Registrar, Regional Dean and other key stakeholders- 8. Organizes and implements recruitment activities and events on and off campus- 9. Conducts presentations and workshops to a range of audiences on campus and in the community- 10. Coordinates promotional materials and events with other Okanagan College recruiters and employees- 11. Collaborates with the Student Information office to build communication campaigns targeting prospective students, applicants and students- 12. Maintains knowledge of current trends and issues in student recruitment and higher education including activities related to social media and other technologies- 13. Identifies potential recruitment activities and advises the Associate Registrar and the Regional Dean on their viability- 14. Analyzes and compiles data and assists in creating recruitment related reports with the Regional Dean, the Associate Registrar and other key stakeholders.
- **ADVISING**
***
**AND**
***
**ADMISSIONS**
15. Advises prospective students, applicants and current students on general entrance requirements and admission processes including review of senior secondary transcripts to assess admissibility as relevant to IPP programs-
- 17. Provides detailed admissions and registration information including relevant policies to prospective students, applicants and current students- 18. Provides prospective students with information on career and employment trends and makes appropriate referrals to Education Advisors and online resources- 19. Provides ‘on location’ admission services to secondary school students and confirms conditional admission into Okanagan College’s IPP programs-
- 21. Provides support to applicants through the admission process
- **CAMPUS**
***
**SUPPORT**
22. Develops, coordinates and participates in recruitment, campus and community events- 23. Creates and coordinates volunteer schedules in collaboration with others- 24. Coordinates and trains volunteers and employees for recruitment, campus and community events- 25. Solicits donations and sponsorship for recruitment events, conferences and workshops- 26. Participates on committees, as required by the Regional Dean
- **OTHER**
27. Ensures traditional and digital promotional materials are accurate and up-to-date and recommends updates to the Associate Registrar, Enrolment Services- 28. Supervises student employees- 29. Maintains current knowledge of web and digital technology and trends- 30. Performs other duties as required**Education and Experience**
- Completion of Grade 12 or equivalent and graduation from a four-year degree program in marketing, business, public relations, or related discipline.- Over two years and up to four years related experience in event organization and marketing with experience in post-secondary student recruitment, program promotion, public speaking and presentations to large groups.- Experience in web and digital recruitment and presenting virtually is preferred.- Experience working with the local communities including working with local partners, agencies, and schools is desired. This includes conducting presentations and workshops, organizing activities and events, and executing short
- and long-term strategic plans.**Skills and Abilities**
- Superior customer service and interpersonal skills
- Effective conflict resolution skills and ability to resolve sensitive issues
- Ex