Jr Network Administrator

**MAJOR DUTIES & RESPONSIBILITIES**

Under the guidance of the Manager of Technical Services the individual will be responsible for:

- performs diagnostics of network issues, provides support for service desk staff.
- updates and maintains network documentation, assigns ip addresses, saves device configurations.
- configures network devices for new deployments per direction of senior staff, configures replacement network devices from backup configuration files.
- assists with the administration and maintenance of IP based telephony systems, such as provisioning handsets, setting up extensions, supporting user requests.
- assists in supporting network servers and internal corporate servers.
- for day to day operational tasks such as proactive maintenance, management, monitoring performance, incident and problem management, security, and backup and recovery across the network infrastructure.

**STANDARDS OF PERFORMANCE**
- Provides timely and accurate response to assigned tasks
- Demonstrates capacity to adapt and learn in a dynamic work environment
- Manages time effectively and responds to requests to work flexible hours
- Is punctual and regularly attends work

**QUALIFICATIONS**
- University degree or college diploma in computing or information technology or equivalent combination of education, training and experience.
- Three years’ experience working as a Network Administrator for a medium to large enterprise with complex technology environments.
- Working knowledge of computer systems, peripherals, and communications equipment.
- Working knowledge of computer networking and cabling infrastructure.
- Working knowledge of communication systems for data, voice and video.
- Ability to work independently and in a team environment to resolve issues and meet deadlines.
- Ability to work under mínimal supervision and under own initiative.
- Ability to communicate effectively with KO employees as well as vendors and suppliers.
- Ability to write documentation and training materials.
- Self motivated to learn and acquire new skills.
- Poses excellent problem solving skills.
- Understands industry standard safety practices and procedures for electrical/electronic equipment and hazardous material exposure.

**Experience in a majority of specific skills**:

- **Networking**
- Understands issues involved in administering and maintaining corporate WAN infrastructure, backhaul technologies, WAN and Internet routing protocols, etc.
- Understands network address management concepts, including IP sub-netting.
- **Telephony**
- Has knowledge of traditional POTS systems, including voice and fax.
- Understands Voice over IP systems, including PBX systems based on Asterisk telephony software.
- Familiar with common VoIP protocols including H.323, SIP, IAX.
- **Server Administration**
- Has working knowledge of major server operating systems, including but not limited to Linux and Windows Server versions.
- Has working knowledge of virtualization platforms, including VMware vSphere.
- Has working knowledge of common webhosting environments, including LAMP (Linux, Apache, MySQL, PHP).
- Familiar with enterprise data storage solutions utilizing iSCSI, NFS, and similar technologies.
- Proficient at administering common network services, such as DNS, DHCP, NTP, etc.
- Familiar with common programming languages, including C, perl, bash, PHP.
- **Working Conditions and Physical Effort**
- Responsibilities may require working evenings and weekends, sometimes with little advanced notice.
- Regular travel is required.