Digital Communications Coordinator

**Position Summary and Scope of Service**

St.Amant's core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce which is paramount to supporting the community we serve. Reporting to the Manager and consistent with the Mission, Values and policies of St.Amant, the Digital Communications Coordinator is a critical role in ensuring the success of St.Amant business and operations.

Exemplifying the mission, vision and values of St.Amant, the Digital Communications Coordinator works collaboratively with partnered programs while offering employees respectful customer service.

Under the general supervision of the Manager, Corporate Communications of St.Amant, while demonstrating a commitment to the Mission and Values of St.Amant, the Digital Communications Coordinator is responsible for planning and implementing effective digital communications strategy and ongoing evaluation for St.Amant (including the Research Centre) and supporting the St.Amant Foundation communications plans.

The focus of this position is on external communications that will ensure that the general public and other audiences are fully aware of St.Amant's news, information, programs and services, while also advocating and elevating the perception of people labelled with intellectual disability. This position also focuses on internal communication between all program areas and the 2,500 employees and volunteers that work with St.Amant. This position is critical to supporting a positive, transparent and compassionate culture experienced by staff in the organization.

St.Amant values and promotes volunteerism in the workplace. Volunteers bring optimism and enthusiasm, create positive energy, share diverse perspectives and are an integral part of the work we do. As such and in keeping with the values of our organization, the incumbent to this role is encouraged to actively support, train, mentor, collaborate and invest in volunteer initiatives.

**Qualifications**
- Grade XII or recognized equivalent
- Diploma or degree in Communications, Marketing, Journalism, Public Relations, Public Administration or other related field

**Professional**:

- One year related experience preferred
- Excellent writing and storytelling skills
- Demonstrated social media literacy and experience with website updates and newsletter platforms
- Experience with Google Business or Google for Nonprofits, Google Analytics, Meta Business and other digital advertising platforms
- Experience with A/V production (livestreaming, video work).
- Basic knowledge of graphic design principles and Creative Cloud Suite (Photoshop, InDesign, Premiere Pro, etc.).
- Previous experience interacting with the media is preferred
- Previous experience negotiating and buying advertising is an asset
- Previous experience in special events an asset
- Excellent marketing skills to promote and raise the profile of St.Amant and the St.Amant Foundation

**Personal**:

- Excellent oral and written communication skills in English, with French skills considered a definite asset
- Excellent planning, organizational and problem solving skills
- Strong public speaking and presentation skills
- Excellent relationship and interpersonal skills
- Must successfully complete a Criminal Record Check and a Child Abuse Registry Check
- Must be flexible and able to work within a schedule of events
- Ability and willingness to give and receive honest, balanced feedback
- Demonstrates competence and character that inspires trust
- Acts with integrity and respect in all interactions
- Values and is committed to continuous self-growth and professional learning

**Duties and Responsibilities**

**Program/Service Support**:
Consistent with the Mission, Philosophy and Policies of St.Amant, the Digital Communications Coordinator executes a communications strategy that uses a combination of digital and traditional channels to increase visibility of St.Amant, St.Amant Foundation and its various programs.

Quality services are evident when professional communication, timeliness, accuracy, ethical awareness / sensitivity, confidentiality are consistently demonstrated as required by legislation and program/service standards.

Duties include:

- Plans, organizes, implements and evaluates any effective communications strategy for St.Amant (including the Research Centre )and St.Amant Foundation, demonstrating unified efforts as well as continuity
- Develops and nurtures a culture of story-telling that will help St.Amant and St.Amant Foundation meet its strategic goals
- Plans, storyboards, writes, films and edits video and digital platforms
- General photography to accompany stories and to support event production
- Contributes to promoting St.Amant brand and logo
- Contributes to website design and content and monitors digital media for mentions of St.Amant to protect reputation and identify opportunities to engage with stakeho