Learning and Development Specialist

3 days ago

Mississauga, Canada Bayshore HealthCare Full time

**ABOUT THE ROLE**
Reporting to the Manager, Training and Education, the Learning & Development Specialist role will support Bayshore’s Learning & Development team, including the design, development and delivery of in-person and virtual workshops. Participates in other learning activities to advance training and skills development for Bayshore’s Patient Support Services (PSS) team.

**A DAY IN THE LIFE**
- Delivery and scheduling of training programs in coordination with other internal stakeholders.
- Strong verbal communication skills with the ability to present to large groups.
- Assist with design and development of online and in-person curriculum and learning needs.
- Execute e-learning strategies, workshops, and programs.
- Coordination and delivery of new employee orientation.
- Administration and reporting of learning and development activities.
- Have extensive experience with LMS platforms.
- Work closely with LMS Administrator and other business teams.
- Contribute and facilitate onboarding and retention strategies for Bayshore team members.
- Leverage your design, facilitation and participant experience expertise to support the creation, assembly and maintenance of learning materials including slide decks, participant presentations, online learning content creation, etc.
- Have a strong understanding of and experience working with needs analysis, evaluation and feedback of learning initiatives.
- Performs other duties & projects as assigned.

Job Qualification

**WHAT YOU BRING TO THE TEAM**
- University degree or equivalent combination of education and experience in Social Sciences, Health Care, Business Administration or related field.
- Superior written and oral communication skills to deliver training courses, workshops and presentations and prepare training documents, correspondence and reports.
- 3+ years of working experience and/or formal training in adult education principles
- Demonstrated experience in development, design and delivery of training courses (ADDIE/SAM).
- Prior experience with learning initiatives and HR functions overall.
- Advanced proficiency in e-learning software/tools such as Articulate 360 Storyline, Camtasia, Captivate or other authoring tools.
- Experience using a Learning Management System (LMS).
- Problem-solving skills to identify gaps, develop training solutions, implement appropriate strategies, and resolve logístical issues and challenges.
- Strong interpersonal skills including sensitivity, tact and professionalism when working with course participants, team members, co-workers and internal and external stakeholders.
- Organizational skills to undertake multiple assignments and identify priorities.
- Judgment and discretion skills to make recommendations, identify needs; and resolve issues.

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