Community Service Worker

2 weeks ago

Richmond Hill, Canada Home Instead Corporate Full time

Home Instead is a franchise-based network that is committed to providing dependable, compassionate elderly care services such as personal care, Alzheimer's & Dementia care, companionship and home help._

Would you like to join an energetic team who is committed to collectively enhancing the lives of seniors in our community? Home Instead is currently hiring for a Client Care Coordinator to support our Richmond Hill and Newmarket locations. The schedule for this position is 8:30am-5:00pm (Monday-Friday) but will require some flexibility to work one Saturday per month and some evenings as required.

The Client Care Coordinator is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/CAREGivers introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours.

As the Client Care Coordinator, you will:

- Meet with potential clients and family members to discuss their needs and provide solutions in the form of a plan of care
- Conduct care consultations as needed following the consultiatve sales process
- Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service
- Work with other team members to coordinate various aspects of a client’s care
- Conduct client/CAREGiver introductions with every new client and every new CAREGiver
- Develop a Quality Assurance frequency plan to ensure each client has QA visits and calls
- Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through Quality Assurance visits
- Demonstrate open and effective communication with clients, family members, Management, colleagues, and CAREGivers
- Once training is completed, will be part of the on-call schedule
- Other duties as assigned by Management

Job Requirements:

- Must possess a valid driver’s license, auto insurance, have access to vehicle and be willing to travel to Richmond Hill, Newmarket and surrounding areas
- Provides top notch customer service to internal and external customers
- Self-motivated and sales driven
- Thrives in a fast-paced environment and is an expert in multitasking
- Highly organized with special attention to detail

What We Offer:

- Competitive salary and incentive program
- In depth training and development programs to help you succeed in your career
- Group benefits program
- Great company culture
- The opportunity to have a positive social impact in the community
- Home Instead requires proof of full vaccination against COVID-19 from all employees, with the exception of those who require accommodation under applicable human rights legislation._

  • Part-time Community Support Worker Flex

    1 week ago

    Richmond Hill, Canada Community Living york South Full time

    **BELIEVING, INSPIRING, ACHIEVING** **CAREER OPPORTUNITIES** **INTERNAL/EXTERNAL POSTING #22-50** **Position**:Part-Time Community Support Worker Flex **Program location**: Within York Region. Location may be changed based on Association’s needs **Hours**: Hours must be flexible to meet the needs of the team and the people receiving support. Day time,...

  • Full-time Community Support Worker Flex

    3 days ago

    Richmond Hill, Canada Community Living york South Full time

    **BELIEVING, INSPIRING, ACHIEVING** **CAREER OPPORTUNITIES** **INTERNAL/EXTERNAL POSTING #24-64** **POSITION**: Full Time Community Support Worker Flex - 1 Year Contract **PROGRAM**:Cooperage. Location may be changed based on Association’s needs **HOURS**:Hours must be flexible to meet the needs of the team and the people receiving support. **Must be...

  • SIL TAY Full-Time Community Support Worker Flex

    1 week ago

    Richmond Hill, Ontario, Canada Community Living York South Full time $54,258 - $54,928 per year

    BELIEVING, INSPIRING, ACHIEVINGCAREER OPPORTUNITIESINTERNAL/EXTERNAL POSTING #25-66POSITION: Full Time Community Support Worker Flex (Vacant Position)PROGRAM: SIL TAY. Location may be changed based on Association's needsHOURS: Hours must be flexible to meet the needs of the team and the people receiving support.REMUNERATION: Starting from $ 54,258.62 per...

  • Part-time Community Support Worker Flex

    1 week ago

    Richmond Hill, Canada Community Living york South Full time

    **BELIEVING, INSPIRING, ACHIEVING** **CAREER OPPORTUNITIES** **EXTERNAL POSTING #25-58** **Position**: Part-Time Community Support Worker Flex - 3 Positions Available **Location**: Different locations available within York Region. Location may be changed based on Association’s needs **Hours**: Hours must be flexible to meet the needs of the team and...

  • Part-Time Community Support Worker Flex – 3 Positions Available

    3 days ago

    Richmond Hill, Ontario, Canada Community Living York South Full time $44,000 - $95,000 per year

    BELIEVING, INSPIRING, ACHIEVINGCAREER OPPORTUNITIESEXTERNAL POSTING #25-70Position: Part-Time Community Support Worker Flex – 3 Positions AvailableLocation: Different locations available within York Region. Location may be changed based on Association's needsHours: Hours must be flexible to meet the needs of the team and the people receiving support. Day...

  • Social Worker

    1 week ago

    Richmond Hill, Ontario, Canada Carefirst Seniors & Community Services Association Full time $60,000 - $90,000 per year

    The Carefirst Family Health Team (FHT) is seeking Full-time permanent / Part-time permanent Social Worker to join our innovative, interdisciplinary team dedicated to delivering high-quality, community-based care.About UsCarefirst FHT is committed to delivering exceptional, comprehensive primary care through a collaborative, team-based model that includes...

  • Part Time Community Support Worker

    2 weeks ago

    Richmond Hill, Canada Posting on behalf of family requiring support Full time

    **BELIEVING, INSPIRING, ACHIEVING** **CAREER OPPORTUNITIES** **EXTERNAL POSTING #23-05** **Position**: Part-Time Community Support Worker Flex **Program location**: Tony Wong, Hagermans, MSH, Learning Academy, Marketplace, SIL and TAY. Location may be changed based on Association’s needs **Hours**: Hours must be flexible to meet the needs of the team...

  • Ft Program Manager supporting Community

    1 week ago

    Richmond Hill, Canada Community Living york South Full time

    **BELIEVING, INSPIRING, ACHIEVING** **CAREER OPPORTUNITIES** **Community Living York South is pleased to offer a leadership role for qualified applicants who are seeking opportunities for career advancement & skills enhancement within an innovative, progressive organization.** **INTERNAL/EXTERNAL POSTING #23-41** **Position: 1 Full-time Program Manager...

  • Customer Service Representatives Supervisor

    2 weeks ago

    Richmond Hill, Canada AWM Financial Service Inc Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Perform same duties as workers supervised - Co-ordinate, assign and review work - Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work - Establish work schedules and procedures and...

  • Member Service Centre Tier 1 Representative

    5 days ago

    Richmond Hill, Canada SERVICE EMPL INTL UN Full time

    **SEIU Healthcare is a union of more than 60,000 members who are frontline healthcare workers in hospitals, long-term care facilities, and homecare agencies in communities throughout Ontario. We advocate with our members by launching progressive member driven programs, adapting best practices, and encouraging new and innovative ideas. We strive to create a...