Underwriting Assistant #vcan

**Underwriting Assistant**

**What can you expect?**
- The position is an essential client-facing role in the company and provides colleagues with the opportunity to develop their administrative skills and insurance industry experience within various segments of the Technical Services Department.
- The Technical Services Department in Ottawa consists of approximately 25 individuals with a wide variety of experience and backgrounds. We work directly with Management, Accounting, Business Analysts, and Information Systems Support on a regular basis.
- You will work with a team of other Underwriting Assistants to create, deliver, and maintain insurance policies for various Underwriting departments both accurately and within standard turnaround times. Your Department Manager and Team Leaders will serve as mentors and coaches as you learn about how to provide our clients with support and enhanced service.

**What is in it for you?**
- At Victor we believe our people are our most important asset. We offer a dynamic & challenging work environment, training and development opportunities, a competitive total rewards package and belief in work/life balance.
- Competitive pay (salary and bonus potential), Full benefits package - starting day one traditional benefits plan (medical, dental, vision, STI/LTI, life insurance), full array of competitive retirement plan packages, tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan (regional specificity required)

**We will count on you to**:

- Prepare and send binding correspondence, review standard instructions for issuance of policy documents and mid-term servicing in adherence to company standards
- Receive direction from the Underwriter on policy issuance and maintenance of automatic renewal book of business
- Process and invoice computer generated policies in accordance with departmental standards
- Follow up on outstanding requests such as signature endorsements, financials, accounts receivables, etc.
- Adhere to strict underwriting guidelines and turnaround times
- Maintain current knowledge of department procedures and practices
- Respond to client inquiries in a prompt and professional manner

**What you need to have**:

- Post-secondary education preferably in Business Administration or Office Administration
- One to two years of working experience in a customer service oriented environment or equivalent combination of skills and experience
- Knowledge of MS Office products, specifically Word and Excel
- Exceptional customer service skills
- Strong organization skills with a high attention to detail
- Effective communicator (both written and verbal)
- Ability to multitask; strong time management skills

**What makes you stand out**:

- A positive attitude and ability to work independently and as part of a team
- Strong keyboarding skills
- Fluency in both official languages is considered an asset

Victor offers a connected culture of talented, inspired individuals, and a work environment where colleagues can grow and succeed. We value diversity in thought and background and are looking for individuals who are up for the challenge of creating the insurance enterprise of the future. If that’s you, join us on our journey—because together, we are all Victors.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.