Inbound Sales Consultant

At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes. From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed. We offer Canada’s largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

Come play a key role in driving the future of business innovation in Canada. We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

Are you up for the challenge? If so, consider the following opportunity:
We are looking for a Inbound Sales Consultant who is driven, talented and a motivated individual who upholds a strong work ethic with a an entrepreneurial spirit and an achievement-oriented attitude.

By joining our winning Inbound Sales Team, you will have a chance to utilize, innovate and grow your current skillset.

As a member of the National Inbound Sales team you will play a pivotal role in managing key relationships, be responsible for solution selling by acquiring new customers as well as growing existing customer accounts for Rogers Small Business customers while promoting the benefit of the full portfolio of Rogers’ small business solutions.

Reporting to the Sales Manager, National Inbound Sales, this position is responsible for over the phone and chat solutions conversations through excellent sales and services presentations skills of the entire portfolio of Rogers small business solutions to Canada’s Small Business owners and operators. This will include:
Business Wireless
Rogers Unison
Business TV, Internet and Phone Lines
Business Solutions

We'd like to hear from you if you are an outgoing, tenacious sales professional with a commitment to service excellence. Your focus is on strengthening Rogers’ brand and presence in the small business community. You thrive in a fast-paced, results oriented environment and enjoy working in partnership with a diverse team of people to deliver the best possible results.

**What you will be doing**:

- Build, maintain and deliver world class client experience on every interaction.
- Handle inbound sales call types to understand the customer’s needs and offer customized solutions such as Wireless, Wireline, Internet Of Things/, Fleet Management and Data Center Solutions.
- Meet and exceed monthly sales targets by demonstrating and using customer focused behaviours.
- Work in a fast-paced environment that requires a high degree of multi-tasking, adaptability, and collaboration with others.
- Ask open-end effective probing questions to identify opportunities and to impact and influence sales with our SMB clients.
- Work effectively and collaborate with the other teams to create top teir treatment for our clients.
- Maintain personal self accountability with training and coaching on a daily, weekly, and monthly basis to consistently be the expert on our product and solutions.
- Perform end to end order entry through multiple sales and service order entry tools.
- Participate in activities that drive collaboration with cross functional teams and partners for a continuous performance improvement.
- Conduct all business as per Rogers Business Code of Conduct.
- Attend product trainings, team meetings and planning sessions as required or when called for.

**What you will bring**:

- Excellent interpersonal, communication skills, both verbal and written presentation, and collaborative skills to work effectively with teams throughout the organization.
- Familiarity with different sales techniques and funnel management.
- Highly creative, self-motivated, strong organizational skills with a proven ability to prioritize to be able to work independently and in a team setting.
- Proven ability to work effectively under pressure in a fast-paced environment.
- Willing to work flexible hours (Monday - Friday) to meet the needs of our clients.
- Demonstrate business professionalism and acumen, respect for confidentiality and appropriate handling of sensitive information.
- Advanced skills in managing calendars in MS Outlook as well as experience in office workflow and productivity tools such as MS Office (PowerPoint, Excel).
- Technologically savvy and proficient with the use of smartphones, tablets, laptops, and other tools.
- Experience with Salesforce is an asset.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 475 Richmond Rd. (100), Ottawa, ON
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Inside Sales
Requisition ID: 286826

Posting Notes: Sales & Marketing