Overnight Concierge

**Join Our Team**

Since opening our first retirement residence in 1989, Berwick Retirement Communities has been committed to offering quality retirement living and now owns seven residences across BC. We are proud to be island owned & managed.

Berwick Retirement Communities promotes an environment which integrates hospitality with superior customer service and care. As a member of the Berwick team you will uphold a philosophy that respects choice, independence and autonomy for our residents.

**Berwick Royal Oak **in Victoria, BC is seeking a dependable and flexible employee as an **Night Concierge**, who is able to work in a team environment, is self-motivated, and has the ability to work well with seniors.

**Schedule**:

- Part Time, Friday & Saturday Nights: Midnight to 8:00am

**Job Summary**:
Under the supervision of the Office Manager, the Overnight Concierge assists with a variety of tasks within the residence. The Overnight Concierge will be assigned in areas of administration, emergency response, cleaning, building security and non-emergent assistance for independent residents. Carries out duties in an efficient, friendly and courteous manner and demonstrates a respectful and caring approach to Berwick residents and staff. This position is responsible for “Emergency Response” for the building and its occupants. May be assigned housekeeping duties and/or minor maintenance duties as required.

**Emergency Response Duties**:
The Night Concierge responds to all emergency calls from residents and assesses the need for medical assistance when necessary. Also maintains responsibility for building security by handling building emergencies and conducting security rounds.

**Knowledge, Skills, and Abilities**:

- Valid Emergency First Aid Certificate, CPR, and AED training
- Preference given to those with RCA/HCA certification
- Experience in the field of retirement living, assisted living, and residential care an asset
- Ability to work well with seniors, their families, and the public
- Tact, sound judgment, confidentiality, patience, reliability, and the ability to treat staff and residents with respect and dignity
- Demonstrates a solid understanding of the intent, philosophy, and core values of assisted living when planning and delivering personal service and hospitality services
- Ability to work independently but still be accountable to a team
- Good observational, communication, and recording skills
- WHMIS Certification
- Ability to read, write, and speak English proficiently and understands verbal and written instructions
- Good interpersonal skills and an ability to effectively interact with the various individuals involved in providing holistic care and service in a flexible resident focused environment
- Must be in good health, physically able to perform repetitive tasks, lift, squat, bend, stand, and walk as required to perform the duties of the position

**Pay**:
Pay starts at $20.20 per hour, plus $2.00 night shift differential per hour. in addition is $3.20 per hour Provincial Wage Levelling top-up. Wage will reflect accordingly for those who are RCA/HCA certified.

Note: *A criminal record check is required pursuant to the Criminal Records Review Act for working with vulnerable adults. Current TB test and proof of Covid-19 Vaccination also required.*

**What Our Staff Are Saying About Working With Berwick Retirement Communities **_I love working at Berwick. Each day presents different opportunities to challenge ourselves. I get to work closely with staff and residents to ensure that the programs we offer are the highest quality and most up to date. We have such a great team that supports each one other and inspires me to do my best_.
- Jacqueline, Active Living Manager Berwick on the Park since 2017_
- One of the things I enjoy about working with Marquise at Berwick is the people I am surrounded with. My team is upbeat and focused on teamwork and high quality food. The company also has room for growth which is what we all want from an employer._
- _James, Executive Chef, Marquise Food Services at Berwick on the Lake since 2004
- It has been my pleasure to work at Berwick these past 10 years as a Resident Care Aide. I have enjoyed sharing many touching moments with residents and staff; they are all like family to me._
- Heather, Enhanced Living Services, Berwick House since 2008.
- Although I have only been here a short time, I feel right at home with Berwick. Everyone has been so warm, welcoming, supportive and responsive. This type of work place culture is truly hard to find and Berwick has mastered it It is no wonder Berwick has such a wonderful reputation in the community at large_
- Tara, Recruitment and Retention Coordinator Berwick Head office since 2020_

**Job Type**: Part-time

**Salary**: From $25.40 per hour

Schedule:

- Night shift

Application question(s):

- Are you fully vaccinated?

Licence/Certification:

- First Aid Certification (preferred)