Maintenance Attendant

**About Valhalla & SHG**

The Valhalla Hotel & Conference Centre is the largest and most unique full-service hotel in Northwestern Ontario. The Valhalla Hotel & Conference Centre is Thunder Bay’s premier hotel and conference destination, newly renovated and operated by Silver Hotel Group (SHG). SHG is a family-owned Canadian hotel management company, whose portfolio includes internationally branded full and select service hotels as well as independent and boutique hotels.

**What We Offer?**
- Exciting opportunities for career development and growth
- Work with like-minded team members who are passionate and keep things fun, every day
- Benefits including; Extended Health Care, Dental and Vision Care
- Retirement Saving -RRSP/RDSP and pension programs
- Exceptional You - Team Member Peer Recognition Program
- Annual Team Member Wellness Credit
- Team Member Travel Program - discounted rates at SHG hotels in Canada
- Flexible hours of work
- On site parking
- Be part of Silver Hotel Group’s culture of respect, appreciation, and fun
- Work in a fast-paced environment in an ever-evolving industry - it’s the place to be

**What this Job Entails**:
The Maintenance Attendant is responsible for day-to-day routine and preventative maintenance of the hotel, its exterior, and the grounds. They work as part of a team to ensure well maintained and efficient physical operations of the hotel. They help maintain building equipment and systems in accordance with established preventative maintenance programs, perform general maintenance functions and assist in ensuring an adequate working environment. Maintenance Attendants ensure that safety is a top priority when addressing maintenance requests and ensuring the work they perform is of a quality which ensures an exceptional experience for guests. Maintenance Attendants take a proactive approach to maintain the property at a high standard while meeting guest needs.

Perform minor repairs including wallpaper, painting, woodwork, plumbing and electrical
- Respond and attend to guest room calls and or concerns
- Maintain grounds as directed by Department Manager including snow removal
- Ability to diagnose malfunctions and repair unsafe equipment
- Electrical: changing light bulbs, ballasts and repairing receptacles
- Pool maintenance, including-repairs, water testing
- Servicing air conditioners; repairing toilets, tubs, sinks; servicing heat pumps
- Assist in maintaining building equipment and systems in accordance with established preventative/predictive maintenance programs
- Assist all guests in a sincere courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
- Assist with maintenance and repair of interior and exterior areas, including guest rooms, public areas, laundry equipment, kitchen equipment, elevator, lighting, heating, air conditioning, ventilation, building automation systems, fire alarm, fire suppression, physical plant water treatment, electrical, plumbing, grey water, roof systems, building envelope, and swimming pool as directed by the Department Manager
- Monitor and maintain a comfortable environment terms of lighting, temperature, humidity, ventilation, air quality and general cleanliness
- Assist in ensuring that plumbing, HVAC and mechanical systems supporting critical systems operate within specified equipment tolerances
- Maintain a professional manner and remain positive and calm under pressure
- Respond to emergency situations involving mechanical and plumbing system failures and take appropriate corrective action to expedite recovery
- Possess the ability to diagnose malfunctions and repair unsafe equipment and ensure that work sites are cleaned up after work has been completed
- Perform any other duties as assigned by the Manager.
- Passionate energetic personality with a team focused attitude
- Follow through on daily tasks and key responsibilities, driving a culture of teamwork and fun
- 2-3 years experience in hotel maintenance or facilities maintenance an asset
- Works with various cleaning solvents, chemicals, etc.
- Must be able to move, lift, carry and place objects weighting 50lbs frequently and without assistance,
- Is comfortable with occasional climbing and descending ladders, working at various heights
- Must be able to use most power tools
- Painting and drywall experience an asset
- Ability to work independently with mínimal supervision
- Detail oriented, organized and able to multi-task
- Position requires significant walking, standing, bending, pushing, pulling
- Delivers experiences that create guest loyalty and a desire to exceed guest expectations
- Must be detail oriented with the ability to prioritize, organize and multi-task
- Proven time management skills and ability to work under pressure;
- Thrives in a fast-paced environment
- Must hold valid Class G driver’s license with no restrictions where required by Hotel
- Must be available to work varied shi