Isucceed Youth Navigator

**Who we are**:
iHuman Youth Society (“iHuman”) is a non-profit organization operating since 1997 whose mission is to serve marginalized youth; promoting their inclusion in the community through crisis intervention, arts, mentorship, and life skills development programming.

iHuman embraces everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diverse initiatives that support our youth, we’re doing what it takes to build a more equitable workplace and world. Our name comes from an Inuit term identifying the symbiotic relationship of the individual within the collective community; ‘one for all and all for one’.

**What we can offer you**:
Working at iHuman, you will work in a creative work environment to impact vulnerable and marginalized youth and their families positively. We work within the values listed on our website:.

**About the Role**:
We are recruiting for 2 positions. The hours are 37.5 hours/week, with occasional evenings and weekends. After completing the probation period, employees are offered generous health and dental benefits.

**What you would do**:

- Conduct youth intake assessments for suitability to iHuman programming
- Provide youth with an introduction to iHuman rules and acceptable behaviours
- Monitor and maintain youth program registration and sign-in
- Observe and provide solutions to youth issues or needs impacting programming as they arise; encourage youth to engage in, or directly connect youth to colleagues for programming and services
- Connect youth with supports and services within and external to iHuman
- De-escalate crisis as they arise, document critical incidents as necessary, and interact with EMS, EPS, or other community stakeholders in the instance of critical incidents
- Provide logístical and event support as needed for programming or event activities, including community engagement opportunities
- Coordinate with iHuman colleagues to ensure youth are supported in the best possible way
- Monitor front door, answers phones, and coordinate with colleagues
- Help input and maintain funder-required and agency-requested data
- Document noteworthy incidents and observations with the people we serve and maintain clear communication with teammates and supervisor
- Attend required staff meetings to provide input on operations
- Cleaning and organizing as needed
- Participate in programming and future planning
- Other duties as assigned

**Qualifications**:

- Related education or minimum of 2 years relevant work experience
- Experience working with high-risk youth and/or youth with various needs
- Trauma Informed and Harm Reduction knowledge and education
- Cultural Competency and/or Indigenous Studies
- Arts (visual, music, performance, dance, fashion, fine arts) experience and education are assets
- Strong demonstration of skills in adaptability and flexibility in a dynamic environment
- Effective verbal and written communication skills
- Strong emotional regulation skills with the ability to maintain composure and professionalism during intense situations
- Basic competency using MS Office and with Mac and PCs
- A clear criminal record check and vulnerable sector check

**Hourly Wage**: $19-$21.50/hour

**To Apply**:
Please send a cover letter and resume in one document (Word doc or PDF).

Pay: $19.00-$21.50 per hour

**Benefits**:

- Dental care
- Paid time off

**Experience**:

- working with high-risk youth: 2 years (preferred)
- Trauma Informed and Harm Reduction: 1 year (preferred)
- Cultural Competency: 1 year (preferred)

Work Location: In person