Front Desk Attendant

5 days ago

Thornhill, Canada Fuzion Fitness Thornhill Full time

**About Us - Fuzion Fitness Thornhill**

Fuzion Fitness Thornhill is the newest state-of-the-art, all-in-one fitness facility located at **130 Racco Parkway, Thornhill**. Our newly renovated **33,000 sq. ft.** space offers the very best in amenities and services, including:

- Yoga and Group Fitness Classes
- Certified Personal Trainers
- Shake Bar and Lounge
- PhysioMed Services
- And much more

At Fuzion Fitness, our mission is rooted in creating a supportive and inspiring environment—starting with our team. We believe in hiring passionate, friendly, and welcoming staff who deliver uncompromising service every day.

What truly sets us apart is our people. Every member of our team plays an essential role in helping our members achieve their goals. Whether you’re at the front desk or on the training floor, you have the opportunity to make a lasting impact through your words, actions, and belief in positive change.

**Position: Front Desk Attendant Shift Availability**
- **Mondays/Tuesdays and Weekends**:

- 5:00 AM - 1:00 PM During the week
- 7 AM - 1PM on weekends
- **Potential Additional Shifts**: Weekends and evenings (until 11:30 PM)

**Role Overview**

The Front Desk Attendant serves as the primary customer service representative for all members, guests, and prospects. As the face of the club, you are responsible for creating a warm, professional, and welcoming experience.

**Key Responsibilities**
- Greet all members, guests, and visitors
- Answer incoming phone calls and respond to inquiries
- Check in members and verify memberships
- Register guests and collect applicable fees
- Direct prospects to the Membership Department
- Provide general facility directions and assistance
- Sell products and services (e.g., snacks, drinks, retail items)
- Handle membership payments and towel rentals
- Maintain inventory and ensure supplies are stocked
- Wash, dry, and roll towels as needed
- Keep the front desk and lobby area clean, organized, and presentable
- Ensure equipment is properly checked out and returned
- Maintain and update program and consultation logs
- Assist in scheduling orientations and fitness consultations
- Act as a liaison between members and the Membership Office
- Handle member complaints and concerns professionally
- Perform opening and/or closing procedures when assigned
- Attend monthly departmental meetings
- Create a positive and lasting first impression for all visitors

**What We’re Looking For**
- Friendly, outgoing, and professional demeanor
- Strong communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Punctuality and reliability, especially for early morning shifts
- A passion for health, fitness, and customer service

Join the team at Fuzion Fitness Thornhill and be part of a community committed to helping people live healthier, happier lives—starting with a smile at the front desk.

**Job Types**: Part-time, Permanent

Pay: From $17.20 per hour

**Benefits**:

- Flexible schedule
- On-site gym
- On-site parking

Application question(s):

- Please provide your availability for the next 6 months:
**Location**:

- Thornhill, ON (required)

Work Location: In person

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