Bar Supervisor

We are currently recruiting for a _**_Bar Supervisor _**_who will oversee our multiple bar outlets located at Wayne Gretzky Estates Winery and Distillery We are looking for teammates who are passionate about creating world class customer experiences for our guests. In this role you are a member of the Bar team and will be responsible for supervising X teammates at X bar locations on an average shift. You will be responsible for keeping operations running smoothly, addressing customer service concerns and clearly communicating with management team._

**_ The Atmosphere + Property_**
- Wayne Gretzky Estates Winery and Distillery is part of the APL family, located in the heart of Niagara-on-the-Lake wine country. The 23,000-square foot facility nestled amongst the grapevines is the first combined winery, distillery and craft brewery in Ontario, inviting guests to join in a celebration of Canadian wine, Canadian whisky, Craft Beer and Canadian culture. We are one of Niagara on the Lake's must do destinations State of the art distillery, award winning wines and best in class cocktails & experiences - you won't want to miss the opportunity to be a part of the team_
- We have to share with you that 80% of the job is outside, in all four seasons That is right - at Gretzky we host guests on the patio in the summer and in winter our amazing outdoor rink is the place to be with an amazing handheld food and drink menu._
- If you have not yet visited the Estate we encourage you to _view more about this location here_._

**_ The Opportunity _**
- Full time hours
- Competitive hourly rate ($18.50-$21) plus gratuities
- Employee gift card to be used on products, restaurant or experiences
- Benefit eligibility after 6 months
- Access to our Employees Assistance Program, Learning Library and Development Seminars
- Incentives based on wine clubs sold
- Best in class wine/beer/whisky/cocktail education program

**_ The Role_**
- Day to day you will be hosting, serving or bartending as needed across the various outlets onsite, helping with customer service recovery and interacting with large groups of guests or corporate bookings.
- You will assist Front of House restaurant management team with:
- opening and closing duties/responsibilities, leading pre-shift meetings, ensuring menus are prepared and current, supervising/delegating events, providing coaching and leadership to restaurant team, responding effectively to guest requests/complaints
- Motivating team members to achieve assigned targets/incentive opportunities
- Daily maintenance of restaurant expenditures and inventory
- successful execution of events
- New team member onboarding to ensure alignment with _Standards of Service _for all food and beverage experiences
- You will contribute to team Wine Club sales targets
- You will help drive sales through guest transaction (including up-selling)
- You will ensure a Safe and Healthy Work Environment

**_The qualifications _**
- 2 years of Restaurant Supervisory experience
- Smart Serve Certification
- Ability to recognize when guests and team members would benefit from support and assistance; contributing to others' initiatives without having to be asked
- Experience working with POS, restaurant systems and handling cash
- Strong communication skills; high attention to detail

We wish to thank all applicants for their interest, only those applicants selected for an interview will be contacted.

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment.