Call Center Representative

1 week ago

Mississauga, Canada Nutri-Lawn Full time

At **Nutri-Lawn,** we believe in and value being trusted partners with each of our customers. Our ongoing commitment to the innovation and delivery of ecology-friendly products and services continues to make us the leaders in the lawn care industry. We provide professional advice, excellent lawn results, and outstanding customer service to thousands of customers across Canada.

We are hiring an energetic team of Contact Center Representatives to help grow and increase the Nutri-Lawn customer experience.
- You are a great team player—dependable, reliable, organized, hardworking, quick learner.
- Hitting goals excites you. You are competitive. You have a great attitude. You are committed to targets

The position ensures our business achieves its winning in customer satisfaction, and retention.

**Job Type / Category**

Our work environment includes the following:

- Growth opportunities
- On-the-job training for our specific software and our services offered
- Safe work environment
- Work hard, play hard mentality
- A newly renovated 12,500 square foot office close by great restaurants

This position is responsible for responding to handling customer inquiries and providing product and service information.

**Required Education, Skills and Qualifications**
- Customer service or sales - 2 years (preferred)
- English proficient
- Quick learner, confident with client interactions
- Communicate accurately and effectively with customers
- Confident working with Microsoft Office suite and Windows operating system
- Effective time management skills


**Job Types**: Full-time, Fixed term contract

Pay: $19.00-$21.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Mississauga, ON L4X 2G1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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