IT Contractor
7 days ago
**IT Contractor**
**Location**: On-site in our Toronto office
**Engagement Type**: Independent Contractor (Hourly)
**Hours**: Flexible, as needed (approx. 5 hours per month; hours may vary week to week)
**Compensation**: Hourly rate (contractor to invoice for hours worked)
**Key Responsibilities**
- ** Device Management & Asset Tracking**: Maintain an accurate physical inventory of IT equipment (laptops, TVs, mobile devices), including tracking, labeling, and decommissioning.
- ** Procurement & Deployment**: Order and configure new hardware/software per company guidelines; ensure asset tagging prior to distribution.
- ** End-of-Life Device Management**: Manage secure disposal or resale of decommissioned devices, including data wiping and updating inventory.
- ** Device Support**: Provide on-site assistance for employee hardware/software issues and escalate when necessary.
- ** Network & Connectivity Support**: Troubleshoot basic internet, network, and printer issues; escalate complex problems to senior IT staff or third-party vendors.
- ** Inventory Oversight**: Conduct regular audits to confirm all assets are accounted for and functional.
- ** Inquiry Escalation**: Redirect general IT-related inquiries to the People & Culture team in line with internal protocol.
**Qualifications & Skills**
- Demonstrated experience in IT support, asset management, or a similar role.
- Familiarity with IT hardware and software, including laptops (Mac/Windows), mobile devices, and office equipment.
- Experience using asset tracking or inventory systems.
- Strong troubleshooting and problem-solving abilities.
- Clear communication and interpersonal skills.
- Self-motivated with the ability to manage time and tasks independently.
**Contractor Terms**
- ** This is a contractor position and not an employee role.**:
- The contractor will invoice monthly for hours worked at the agreed-upon hourly rate.
- No employment benefits (e.g., health insurance, paid time off, pension contributions) are provided.
- Engagement is flexible and as needed, with hours determined by operational requirements.
Country:
Canada
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