Account Representative

TITLE: Account Representative
REPORTS TO: Manager - Sales Operations

POSITION OVERVIEW:
NVT Phybridge offers leading edge network innovations making digital transformation for organizations simple, cost effective and environmentally responsible. Our award-winning disruptive innovations are used by all levels of global governments, fortune 500 companies and many other institutions. If you’re interested in joining a growing company in the technology industry and want a launch pad for an exciting career, consider joining our team as an Account Representative.

The Account Representative will conduct high-level conversations with IT and Security individuals, across all role levels, in which they complete a discovery about their business, effectively qualifying the prospect and identifying the need for NVT Phybridge solution and invite/have them attend a one-on-one meeting or to attend a webinar to go over the NVT Phybridge benefits and the solution.

PRINCIPAL DUTIES & RESPONSIBILITIES:

- Learn how to engage with potential customers and generate excitement to learn about NVT Phybridge
- Learn and execute proven processes to generate new sales opportunities
- Understanding our partners personas, including the “needs” and “pains” of the industry
- Ability to articulate our value proposition effectively to partners and customers
- Brainstorming and executing new strategies to attract new partners and customers
- Working together with the team to establish and share prospecting techniques that work
- Manage and maintain a pipeline of interested prospects
- Leverage CRM tools to prospect into specific geographic territories and vertical market sectors
- Updating our CRM to keep detailed task notes, Accounts and Contact information
- Continuously learning about networks and our technology by completing technical certifications, reading case study’s and other learnings
- Other duties as assigned

Daily\Weekly
- Conduct telephone call out campaigns to “suspects” to spark interest in our solution and book a meetings for our Regional Team(s)
- Provide feedback to team and effectiveness of messaging from your first-hand perspective;
- Conduct prospecting calls to qualify the prospect (40+ per day);
- Invite/have contacts attend a one-on-one meeting or to attend a webinar to go over the NVT Phybridge benefits and the solution. (7-10 per week);
- Webinars attended/Meetings Had (individual(s) attended) objective is 25 a month
- Managing CRM tasks, and updating records to keep accurate
- Daily scrum calls to review previous day efforts

Monthly
- Meet with Sales Executives to identify new ideal partner/end user profiles that should be prospected. Seek feedback on successful opportunities as to key stakeholders and motivating drivers to enhance future research and prospecting;

Quarterly
- Review Quarterly metrics as above;

Annual
- Review Annual metrics and measure against targets;
- Annual performance review with management;

Other
- Identify and gather lists of individuals that meet the ideal customer profile from various sources - creating “suspects” lists;
- Other sales or marketing related duties as assigned.

WORKING CONDITIONS
- Open office environment; within hearing range of other Sales staff making calls, and/or, conversations in open office concept;
oCurrently the company has a hybrid work environment, NVT Phybridge reserves the right to update the policy if required in compliance with Ontario's employment laws and after providing reasonable notice to all employees.
- Start/Finish hours may be adjusted to accommodate calls to different North American time zones;

REQUIRED SKILLS & QUALIFICATIONS:

- A commanding desire to learn and succeed in the technology industry
- 6+ months in sales or related market/business experience
- Knowledge of any of the following industry sectors a plus: telecommunications, security and surveillance, channel and/or distribution sales, selling directly to consumers