Automotive Warranty Clerk/administrator

2 weeks ago

East York, Canada Gyro Group Full time

Responsibilities and Duties:

- Review and verify warranty claims for accuracy, completeness, and adherence to manufacturer guidelines.
- Prepare and submit warranty claims to manufacturers and follow up on claim statuses.
- Maintain accurate and organized warranty records, including repair orders, invoices, and warranty documentation.
- Coordinate with service advisors and technicians to ensure proper documentation and supporting evidence for warranty claims.
- Communicate with manufacturers and suppliers regarding warranty claim inquiries, approvals, and rejections.
- Resolve any issues or discrepancies related to warranty claims, ensuring timely and accurate resolution.
- Stay up to date on manufacturer warranty policies, procedures, and updates.
- Assist with other administrative tasks as needed.

, Permanent

**Salary**: Competitive salary based on experience

**Benefits**:

- Comprehensive dental care to keep you smiling.
- Extended health care coverage for your overall well-being.
- Life insurance to provide peace of mind for you and your loved ones.
- Vision care to maintain healthy eyesight.

Schedule:

- 8-hour shift
- Day shift
- Monday to Friday

**Experience**:

- We require a minimum of 2 years of experience as an automotive warranty clerk/administrator.
- Strong knowledge of automotive warranty processes, claim submission, and documentation requirements.

Skills and Qualifications:

- Excellent organizational skills and attention to detail
- Strong communication and interpersonal skills
- Proficient computer skills, including MS Office Suite and warranty management systems
- Ability to multitask and prioritize workload effectively
- Familiarity with automotive repair processes and terminology
- Knowledge of manufacturer warranty guidelines and policies
- Problem-solving and analytical skills

Work Location: In person (not remote)

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- 10 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 2 years (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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