Sla Contracts Manager
2 weeks ago
**SLA Contracts Manager** **Role Description** We are seeking an SLA Contracts Manager to join our team to be based in Vancouver, CA. **What You Will Be Doing**: - Prepare SLA quotes and associated contracts for renewal opportunities. - Lead or assist Sales in the submission or negotiation of SLA contracts and pricing with customers (direct and indirect). - Ensure contract compliance with contract terms, Harmonic policies and SOX rules. - Maximize contracts renewal rate and meet quoting metrics. - Support Order Management and Finance & Accounting in the booking of purchase orders. - Assist in the confirmation of contract terms and support entitlements, review and approve requests for exception. - Perform financial analysis on SLA pricing, margin, renewal rate and other KPI’s associated with the sale of SLAs. - Monitor support fulfillment KPI’s such as support response time commitments, NPS, etc. to pre-emptively address potential issues relate to SLA fulfillment. - Prepare periodic KPI reports for Sales and business leadership. - Perform data validation in corporate systems, including installed base accuracy. **What You Should Have**: - Minimum of Three (3) Years of Contract renewal Sales Experience - Fluent in English; Spanish is a plus. - Prior experience in a US Multi-National Company - Capable of remotely collaborate with multi-cultural, geographically diverse teams in the Americas, Europe and APAC. - Business administration degree or equivalent. - Strong MS Excel Skills - Prior experience in Oracle, SFDC and Apttus a plus - Ability to multi-task and adapt to environment and changes in priorities. - Ability to understand legal and financial concepts behind support contracts. - Ability to manipulate database, analyze information and formulate conclusions/plans. - Strong contracts negotiating skills. Capable of defining pricing/quoting strategies. - Independent, initiative-taker capable of identifying issues and propose/execute solutions. - Strong written and verbal communication. - Manage projects and drive contract execution to conclusion. - Organized and capable of maintaining clear and organized records of contracts. - Ability to manage contracts within SOX rules. - Strong understanding and experience in processes involving large scale contract renewals. - Ability to understand technical solutions. - Strong interpersonal and collaborative skills - Proven experience with contract negotiation with customers and comfortable with customer facing environments. - Previous sales experience is a plus. **Travel Requirements**: As required (
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Associate Contract Manager
5 days ago
Vancouver, Canada University of British Columbia Full timeStaff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Supply Management, Level A Job Title Associate Contract Manager Department Leadership | Municipal Services | Building Operations | Municipal Services I Contract Management Compensation Range $5,791.00 - $8,323.42 CAD Monthly The Compensation Range is the span between the minimum...
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Contract Administrator
7 days ago
Vancouver, Canada Black & McDonald Limited Full time**JOB TITLE**:Contract Administrator **JOB LOCATION**:Vancouver, BC **JOB STRUCTURE**:On-Site, Full-Time **SALARY**:$70,000-$75,000 **ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Facilities Management team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for...
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Remote Data Entry
2 weeks ago
Mississauga, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Randstad Canada Full timeA recruitment agency is seeking a detail-oriented Operations Officer II for a contract position focused on high-volume data entry and processing. This role requires strong data entry skills, technical proficiency, and the ability to meet strict SLAs. The position starts remote and transitions to a hybrid model in January 2026. Candidates should have a...
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Workday Integration
3 weeks ago
Vancouver, Canada Yochana Full timePosition: Workday Integration - Exit Management Portal Location: Vancouver, BC(On site) Duration: 12 Months Contract Required: Workday Integration HCM Exit Management Job Description: Proven ability to lead and manage larger teams in different GEO regions. Should have a clear understanding and working experience in SDLC, CI/CD, Agile & Sprint programs....
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Workday Integration
3 weeks ago
Vancouver, Canada Yochana Full timePosition: Workday Integration - Exit Management Portal Location: Vancouver, BC(On site) Duration: 12 Months Contract Required: - Workday - Integration - HCM - Exit Management Job Description: - Proven ability to lead and manage larger teams in different GEO regions. - Should have a clear understanding and working experience in SDLC, CI/CD, Agile &...
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Contracts Manager
2 weeks ago
Vancouver, Canada Copperleaf Technologies Inc. Full time**_Join a fast-growing Software Company as our point of contact for contract negotiations and management with international clients and supply chain._** Copperleaf’s software helps some of the world’s largest asset intensive organisations make better strategic decisions. The Copperleaf team is growing rapidly across all regions globally, including the...
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Contracts Manager
7 days ago
Vancouver, Canada BBA inc. Full time**Type of position**: Regular Your future role on our team BBA is a well established private Canadian firm and provides specialized engineering services in the natural resources industry, including mining and power. We're currently seeking a contracts manager with extensive expertise in prime contracts and risk management. The specific sectors of expertise...
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Manager, Contracts
5 days ago
Vancouver, Canada Port of Vancouver Full time**BE PART OF THE TEAM THAT BRINGS THE WORLD TOGETHER** **Career Opportunity: Manager, Contracts** Join an organization that plays a critical role in Canada’s economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world’s most sustainable port. The Vancouver Fraser Port Authority is responsible for...
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Manager, Contracts
5 days ago
Vancouver, Canada Vancouver Fraser Port Authority Full time**BE PART OF THE TEAM THAT BRINGS THE WORLD TOGETHER** **Career Opportunity: Manager, Contracts** Join an organization that plays a critical role in Canada’s economy. At the Vancouver Fraser Port Authority, we focus on doing the incredible work it takes to become the world’s most sustainable port. The Vancouver Fraser Port Authority is responsible for...
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Contracts Manager
7 days ago
Vancouver, Canada BBA inc. Full time**Type de poste**: Régulier Your future role on our team BBA is a well established private Canadian firm and provides specialized engineering services in the natural resources industry, including mining and power. We're currently seeking a contracts manager with extensive expertise in prime contracts and risk management. The specific sectors of expertise...
