Parts and Service Manager for Outdoor Power Equipment Store
2 weeks ago
**Overview** **Responsibilities** - Manage the daily operations of the parts and service department, including inventory control order fulfillment and Service department scheduling. - Provide exceptional customer service by assisting customers with their parts and service inquiries and needs. - Utilize mechanical knowledge to recommend appropriate parts, repair and maintenance. - Upsell additional products and services to enhance customer satisfaction and increase sales. - Handle sale transactions accurately and maintain financial records related to sales. - Collaborate with service technicians to ensure timely scheduling of repairs. along with the necessary required parts - Monitor stock levels and place orders as needed to maintain optimal inventory. - Ability to run the day to day operations of the store. **Experience** - Previous experience in Small Engine Parts and Service is Essential. "Stihl" Knowledge is desirable. - Strong mechanical knowledge related to Outdoor Power repair is essential. - Proven ability in customer service with a focus on building relationships with clients. - Experience in sales, particularly upselling products and services, is highly desirable. Sales in new and used Equipment is an asset - Proficiency in cash handling procedures and financial transactions. - Excellent communication skills with the ability to work effectively as part of a team. **Job Types**: Full-time, Permanent Pay: $25.00-$30.00 per hour Expected hours: 42.5 per week Additional pay: - Bonus pay **Benefits**: - Casual dress - Company events - Dental care - Disability insurance - Life insurance - On-site parking - Store discount - Vision care Flexible language requirement: - French not required Schedule: - Day shift - Monday to Friday - Weekends as needed **Experience**: - Small Engine parts: 3 years (required) **Language**: - clear English (required) Work Location: In person
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