Medical Office Assistant

**Wanted: Medical Office Assistant for a busy, fast-paced, Southside Medical Clinic**

We are a very busy medical clinic located on the Southside. Currently seeking an experienced medical office assistant/receptionist. We are looking for someone that is able to work both individually and as a team player and is of a friendly, professional, and capable. This is a fast-paced, with varying responsibilities day to day and the applicant _must_be able to multi-task effectively.

**Job Types**: Part-time, Permanent

**Schedule**:

- Hours will vary per shift (4 - 7.5 hours per shift)
- Monday to Friday
- No weekends

**Work remotely**:

- No

**Education**:

- Medical Office Assistant Diploma/Certificate (preferred)
- Proficiency in medical terminology is an asset

**Experience**:

- Medical office experience: 2 years (preferred)
- Experienced with Netcare
- Problem solving skills
- Must be able to handle confidential information in compliance with the Health Information Act
- **Information For Applicants**:_
- _We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted._

**Your responsibilities will include but are not limited to**:

- Welcoming and checking in patients
- Answering phone calls
- Scheduling clinic appointments

Receiving / sending faxes
- Pulling/putting away charts
- Taking detailed messages and triaging
- Coordinating referrals and Facilitate outgoing referrals
- Setting up and assisting with minor medical procedures including PAPs, pelvic examinations/IUD’s
- Maintaining health record file systems and preparing patient files
- Documenting in charts
- Patient correspondence between MOA and doctors, sending and receiving patient documents
- Book outside appointments for patients (imaging etc.) as requested by the doctor.
- Create and edit patient charts
- Assist physicians with various tasks
- Weekly laundry
- Restocking exam rooms
- Ensure waiting room is tidy
- Responding to patient enquiries in person and by phone
- Escorting patients to exam or treatment rooms and preparing patients for physician.
- Cleaning and preparing exam and treatment rooms between patient visits
- Performing diagnostic testing as ordered by the physician including urinalysis
- Performing temperature readings, height and weight measurements as ordered by the physician
- Scheduling and notifying patients of appointments
- Scanning patient documents into electronic medical records as required
- Opening mail, receiving faxes, and distributing as appropriate
- Performing other duties as assigned

**Requirements will include but are not limited to**:

- Professional maturity, friendly demeanor always, helpful and approachable personality
- Ability to maintain the highest form of confidentiality
- Ability to multi task and take initiative in all tasks will be assets in this role
- Efficient time management skills and Excellent organizational skills
- Works well independently and with others
- High attention to detail and strong interpersonal skills
- Must be a fast learner able to adapt in a fast paced, ever evolving environment
- Punctual, reliable, dependable
- Must be flexible and available on short notice to cover for staff illness, vacations
- Strong interpersonal, communication and public relation skills
- Able to maintain a positive attitude, perform well under pressure and remain flexible with changing demands
- Ability to thrive in an ambiguous and changing environment
- Ability to work with mínimal supervision
- Ability to prioritize work and effectively work with frequent interruptions, noise and nearby distractions
- Ability to communicate effectively with others both verbally and in written communication skills
- Able to create warm, safe and inclusive spaces by valuing and recognizing the strengths and expertise of diverse community members we serve and other colleagues
- Excellent social skills (phone skills)
- Critical Thinker, Quick Learner and Problem solving

**Job Types**: Part-time, Permanent

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Work Location: One location