Territory Manager

**About Edge**

Edge Imaging is the leading Canadian school photography company. Edge is made up of over 400 employees with countless years of digital capture and school photography experience. Our state-of-the-art photo lab and customer care centre are located in Burlington, Ontario. Servicing over 2,500 schools across Canada. Edge Imaging is committed to prompt, efficient, friendly service and quick turnaround times.

We proudly remain 100% Canadian owned and operated. As a result of our growing business, we are looking for a talented, dedicated and enthusiastic individual to join our team.

**Role Summary**:
As a Territory Manager with Edge Imaging Inc., you are responsible for providing exceptional customer service, renewing your existing business and selling the Edge Imaging brand, products and services. Each year you will be tasked with growing Edge Imaging business in line with company vision and values. You will establish plans and strategies in partnership with your sales colleagues and management to expand the customer base in each of the respective territories that you are selling in.

**Responsibilities**:
The duties of the Territory Manager include but are not limited to the following:
**Team**:

- May be required to hire and mentor a small team of locally based photographers to ensure that they are properly representing the Edge Imaging brand in both areas of professionalism and photography quality
- May be required to fulfill the responsibilities as a photographer
- Ensure photographers receive the proper company provided training across the core photography programs throughout the year
- Schedule your photographers throughout the year to meet the demands of your customer photography schedules
- Ensure all HR documentation for your team is submitted as per Edge policies and procedures, including VSS’s

**Service/Renewals**:

- Successfully renew existing customers to meet company targets in a developing territory
- Provide exceptional and smart customer service throughout the year to ensure that customers are happy
- Continually build relationships with photo decision makers and other key contacts (administrative assistant, vice principals, principals, etc.)

**Sales**:

- Develop a comprehensive understanding of the competitive landscape of the growing territory, including a detailed analysis of all competitor programs and offerings, and creates competitive analysis summaries to assist in presentations to prospects
- Implement key account acquisition and account retention plans
- Drives sales growth principally by means of creating strong one on one personal relationships with the appropriate school authorities who are the decision makers for school pictures
- Develop a thorough understanding of the Edge Imaging Brand, products and services and effectively promote the same in the territories assigned
- Promote and sell the company’s products and services to a specified list of prospects as may be directed by the RSM
- Make regular contact with prospects, secure and make sales presentations, answer questions, prepare competitive analysis in collaboration with the Marketing Communications team, and always be establishing and building meaningful relationships that result in prospects signing Edge Imaging sales and service photography agreements
- Assess competitor strengths and weaknesses on an ongoing basis for the purpose of implementing successful sales strategies
- Communicate competitive findings back to the Marketing Communications department, allowing findings to be shared with the entire sales team
- Participate in all sales team activities
- Participate at conferences and events where prospects will be in attendance and where Edge Imaging is represented

**Reports**:

- Utilize the Company’s systems appropriately, operational, administrative and sales systems to provide detailed and accurate reporting of activities to management as required
- Provide regular updates of sales calls, funnel activities and other performance-based reporting as requested by management

**Financial**:

- Manage sales offerings smartly in conjunction with the RSM and management

**Other**:

- Offer input and suggestions on annual marketing and sales strategies
- Ensure all Edge systems data and account information are up to date
- Create and conduct proposal presentations and assist in Request for Proposal (RFP) responses
- Actively participates in professional development activities to build product knowledge and sales skills, including the active participation in Company Sales meetings
- Proactively contribute and abide by all company policies, procedures and business ethics
- Including but not limited to; health & safety and vacation policies
- Works with the RSM to obtain the necessary professional development and assessments to achieve sales and operations objectives
- Special projects as assigned

**Internal / External Cooperation**:

- As a developing Territory Manager, you will have some ability