Dental Assistant/receptionist

1 week ago


Etobicoke, Canada City Heart Dental Full time

**Job Overview**

**Responsibilities**
- Greet patients warmly and manage the check-in and check-out process.
- Schedule appointments and manage the appointment calendar efficiently.
- Answer phone calls promptly, addressing inquiries and providing information about services.
- Maintain accurate patient records using electronic medical records (EMR) systems such as Paradigm.
- Process patient insurance claims and verify insurance eligibility.
- Handle billing inquiries and assist patients with payment options.
- Ensure the front desk area is organized and welcoming at all times.
- Collaborate with dental staff to ensure smooth patient flow and effective communication.

**Experience**
- Previous experience as a Dental Receptionist or in a similar front desk role within a dental office is preferred.
- Familiarity with dental terminology is essential for effective communication with patients and staff.
- Experience with electronic medical records systems, particularly Paradigm, is highly desirable.
- Strong organizational skills and attention to detail are required to manage multiple tasks efficiently.
- Excellent interpersonal skills to provide outstanding customer service to patients.

**Job Type**: Part-time

Pay: $18.00-$24.00 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2025-05-26



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