Onboard Experience Mentor, In-flight Services

2 weeks ago

Dorval, Canada Air Canada Rouge Full time

Onboard Experience Mentor, In-Flight Services
Air Canada Rouge is looking for an exceptional team of mentors to coach, support and develop our amazing Rouge Crew as they continue to create memorable moments by delivering an outstanding experience for travellers everywhere.
Take your passion for customer service excellence to new heights

**Overview**:

- We’re proud of what we deliver and are always looking for ways to make the onboard experience even better. As a mentor, you’ll be perfectly positioned to gather feedback on what is and isn’t working for both our passengers and Rouge Crew.
- If you are an enthusiastic team player with experience as a flight attendant or Lead and a passion for customer service, we’d love to hear from you.
- Reports to the Onboard Experience Leader

**Detailed Qualifications**:

- Ability to work independently with mínimal supervision
- Demonstrates leadership skills, professional maturity and mutual respect
- Proven ability to work well with others, proactive and enthusiastic team player
- Demonstrates flexibility and embraces change with ease
- Highly adaptable and flexible to support a 24/7 operation
- Willingness and ability to travel
- Demonstrates impeccable grooming
- Proficiency in Microsoft Outlook and Excel
- High regard for confidentiality
- Previous airline experience
- Position based in Toronto or Montreal

**Linguistic Requirements**:
Meet the qualification? What are you waiting for? Come and be a part of Air Canada Rouge as we elevate the customer and crew onboard experience

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