General Maintenance

_The job description below is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Team Members will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and Provincial Laws._
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other Team Members._
- Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent must possess the abilities or aptitudes to perform each duty proficiently. _

**Position Summary**: The General Maintenance/Grounds team is responsible for performing a variety of maintenance, lawn, ground care, and repair tasks, including comprehensive snow and ice removal to ensure safe and accessible pathways, in order to uphold B-Hospitality’s standards at Windermere House, contributing to a positive and memorable experience for guests and staff.

**Reports to**:Maintenance Manager

**Essential Job Functions**:

- Conduct regular inspections of the facility to identify and address maintenance needs.
- Perform routine maintenance tasks such as painting, carpentry and basic plumbing.
- Inspect, clean and maintain all equipment, including but limited to HVAC systems, kitchen appliances and laundry facilities.
- Identify and troubleshoot equipment malfunctions, coordinating with external vendors for repairs when necessary.
- Respond to maintenance requests and address issues related to plumbing, electrical systems and general facility repairs.
- Execute minor repairs to furniture, fixtures, and equipment.
- Ensure compliance with safety regulations and standards.
- Conduct regular safety inspections and take corrective action to prevent hazards.
- Maintain the exterior of the property, including landscaping, parking areas, and walkways.
- Perform snow removal, lawn care and other outdoor maintenance tasks.
- Keep track of maintenance supplies and equipment inventory.
- Order necessary supplies and coordinate deliveries as needed.
- Coordinate and communicate with other departments such as housekeeping and front desk to address maintenance issues.

14. Maintain and adhere to a strict preventative maintenance schedule to ensure that all equipment is kept in good working order.

15. Ability to work days, evenings, weekends, holidays, and be on call 24/7 in the event of an emergency.
- Perform any other job-related duties as assigned.

**Essential Job Requirements**:

- **Required Skills**_

**Job Specific - Technical**
- High school diploma or equivalent
- Proven experience in general maintenance work, preferably in the hospitality industry.
- Basic knowledge of plumbing, HVAC and electrical systems.
- Excellent attention to detail and organizational skills.
- Strong problem-solving skills.
- Ability to work independently and prioritize tasks.
- Excellent time management skills.
- Must be willing to “pitch in” and help co-workers with their job duties and be a team player.
- Must be a self starter and have a passion for Service.
- Initiative is a must as this role may look different each shift.
- Must be able to lift and move objects, bend, stoop and stand for extended periods of time.
- Demonstrated tact and diplomacy with highly confidential information.

**Interpersonal - Ability to**:

- Approachability - through personal presence, be highly approachable to B-Hospitality team members, managers, executives, vendors and third parties.
- Respond promptly, accurately, and reasonably when making decision, ultimately ensuring successful problem resolution.
- Strong analytical, organizational, multitasking skills and be able to manage multiple projects successfully.
- Foster a climate of continuous learning, growth, and improvement, with a strong commitment to the development of others.
- Operate under pressure to meet deadlines and strive for excellence.

**Language**
- Ability to read and interpret documents as well as the ability to write routine reports and correspondence.
- Ability to communicate effectively with vendors and members of the organization.

**Mathematical**
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

**Computer**

**Health & Safety**
- Maintenance workers must adhere to all safety regulations to minimize the risk of accidents and injury. This includes using personal protective equipment, following proper procedures, and addressing potential hazards.

**Education and Experience**:

- High school diploma or equivalent
- Proven experience in general maintenance work, preferably in the hospitality indust