Facilities Operations Manager

**Facilities Operations Manager**

**Job ID**
- 240628

**Posted**
- 29-Sep-2025

**Service line**
- GWS Segment

**Role type**
- Full-time

**Areas of Interest**

Facilities Management

**Location(s)**

Calgary - Alberta - Canada

**About the Role**:
Are you a collaborative leader with a passion for operational excellence in facilities management? CBRE is seeking an experienced Operations Management Manager to lead and inspire a team of facilities operations and maintenance professionals on a large, high-profile client account.

In this role, you’ll be responsible for overseeing day-to-day facilities operations, ensuring service delivery meets the highest standards of safety, reliability, and client satisfaction. You’ll drive performance across multiple sites, manage vendor relationships, and implement best-in-class maintenance strategies that align with both client goals and CBRE’s commitment to Respect, Integrity, Service, and Excellence.

This is a strategic leadership opportunity for someone who thrives in a fast-paced, client-focused environment and is ready to make a measurable impact within a global organization known for its people-first culture and operational excellence.

**What You'll Do**:

- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.
- Ensure compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.
- Maintain data integrity across systems used by the team.
- Partner with regional teams and departments to identify and implement organizational “best practices.
- Assist with the development of training programs, business processes, and system training programs.
- Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

**What You'll Need**:

- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills with a strong inquisitive mindset.

**Why CBRE**

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.**Our Values in Hiring**Disclaimers**

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future.**CBRE GWS**
- CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

**Find out more