Medical Office Assistant

5 days ago

Newmarket, Canada Generation Fertility Full time

**Medical Office Administrator**

Job Status: Full-Time

Location: Newmarket, Ontario

Reports To: Administrative Team Lead

**About Us**

Generation Fertility celebrates a team-based approach to providing an excellent, highly responsive and personalized care experience for every patient. Every member of our multi-disciplinary team is valued for playing a critical role in delivering this experience. If you want to be a part of our collaborative and supportive team, consider joining us

Based out of beautiful and modern clinic facility in Newmarket, our staff enjoy a fulfilling work environment, with the support and tools to develop your career and grow professionally.

**Your Role**

**Responsibilities**:

- Answer incoming calls from patients during operating hours.
- Book clinic appointments for the patients.
- Confirm all physician appointments and ensure all documents are on file.
- Working closely with clinical team to assist patients with inquiries.
- Send patient referrals.
- Checking in patients for appointments.
- Medical reception coverage.
- Daily patient invoicing.
- Maintaining overall presentation of the clinic by ensuring that all rooms, including the washrooms, collection rooms and exam room are well-stocked and clean.
- Keeps EMR records up to date by scanning the patient file, test results and other documents and properly saving them in the patient’s electronic file.
- Creating new patient charts
- Ordering medications, kits, pamphlets, other medical supplies as well as participate in monthly and Year-End Inventory.
- Outgoing Mail, accepting deliveries

**Experience / Position Requirements**:

- 2+ years of Medical Administrative experience.
- Working closely with Referrals and Intake department to onboard patients
- Experience in preparation and reconciliation of OHIP billing information
- Experience with MD billing and eIVF an asset
- A college diploma in the field of Medical Office or Business Administration.
- Computer savvy and proficiency in Microsoft Office/Suite.
- Generation Fertility is a multi-site corporation. There may be times you are requested to participate in assignments at other sites. Without causing undue hardship or significant personal inconvenience, Generation Fertility proposes a solid team approach to our availability regarding the needs and development of all our programs.

**Skills**:

- Ability to prioritize, organize workload and plan independently.
- Exceptional phone etiquette and interpersonal skills.
- Strong attention to detail and problem-solving skills.
- Strong written and verbal communication skills.
- Knowledgeable about providing a safe and inclusive environment to gender and sexually diverse people (2SLGBTQIA+)
- Commitment to patient centered care.

Pay: $23.00-$25.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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