Operations Specialist
1 week ago
**The Operations Specialist**
Base salary CAD: 40,500 - 50,500; USD: 38,000 - 48,000
Plus Bonus, Equity & Benefits
**Here at 360insights you will be a part of a fast-paced global technology company that is innovating and leading in the channel incentives and insights industry. You will be helping us to deliver great solutions for some of the world’s most recognizable brands all within an inspiring and inclusive culture that has certified us as a Great Place to Work® in Canada, the USA and the UK.**
**Summary**:
The Operations Specialist is responsible for supporting the day-to-day operational success of our clients. The Operations Specialist consistently communicates with various operational support teams to provide guidance and support whilst completing various operational tasks. They partner with Client Success, Programs, Implementations, and other internal business partners as they relate to claim, user and dealer maintenance, closely monitors trends, and identifies issues while looking at problems with a solution lens and continuous focus on innovation.
**What you will be doing**:
- Complete daily tasks in support of client operations including but not limited to, claim validation, customized reporting and specialized processing, program support and payfile reviews.
- Update and maintain relevant process documentation and confluence knowledge database to reflect current and accurate processes.
- Maintain SLA’s in FreshDesk ticketing systems to ensure prompt responses and high-quality standards.
- Monitor relevant SLA’s and work to create action plans where possible.
- Manage SharePoint database library and google drive where applicable.
- Drive standardization into day-to-day functions which include updating and amending processes.
***
**What you’ll bring to this role**:
- Strong interpersonal and communication skills.
- Strong attention to detail.
- Operates with a high degree of integrity.
- Advanced knowledge of MS office suite with focus on Excel.
- SQL Knowledge beneficial but not required.
- Reliable, team player.
- Ability to assess data analytically and obtain a foundational understanding of programs.
- Reviews tasks at hand with an analytical lens to realize operational efficiencies.
- Understanding of 360 platforms and business offerings.
***
- **Pay transparency**
Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does not reflect the maximum salary for the role over time. Within the range, individual pay is determined by job-related skills and experience demonstrated during the interview process.
**Why 360?**
At 360insights, we take pride in being a people-first organization, dedicated to fostering a vibrant values-based and inclusive culture. Our commitment to this ethos is reflected in our day-to-day operations and interactions with both team members and clients. Embracing a people-focused approach entails the following principles:
**Experiences that create growth. Growth that creates experiences**:At 360insights, every facet of our business presents opportunities for personal and professional development, allowing you to explore diverse disciplines and rewarding work experiences. Our commitment to growth is supported by robust Learning and Development (L&D) initiatives and mentorship programs, ensuring that you have the tools and support needed to thrive and grow as an Insighter.
-
Virtualization Operations Specialist
5 days ago
Whitby, Canada NavitsPartners Full time**Virtualization Operations Specialist** **Responsibilities**: - Administer VMware ESXi, vSphere, and Horizon environments for enterprise-level operations. - Troubleshoot and resolve complex issues with HA, DRS, and storage replication. - Perform root cause analysis through log examination of vCenter and VMs. - Manage and optimize storage replication and...
-
Heavy Duty Parts Specialist
1 week ago
Whitby, Canada Traction Heavy Duty Parts Full timeCompany Description **A position for people who like to give advice** Whatever the division you join, your knowledge will be essential for our team. When a client needs a part, our **trusted **parts specialists are there to answer their questions and help them get the right one. we believe we don’t just deliver car and heavy vehicle parts all around the...
-
Cybersecurity Operations and Compliance Lead
3 weeks ago
Whitby, Canada Deighton Associates Limited Full timeCybersecurity Operations and Compliance Lead Join to apply for the Cybersecurity Operations and Compliance Lead role at Deighton Associates Limited Company Deighton Associates Ltd. (Deighton) has established itself as one of the world leaders in providing asset management systems and asset management expertise at the strategic, tactical, and operational...
-
Cybersecurity Operations and Compliance Lead
3 weeks ago
Whitby, Canada Deighton Associates Limited Full timeCybersecurity Operations and Compliance Lead Join to apply for the Cybersecurity Operations and Compliance Lead role at Deighton Associates Limited Company Deighton Associates Ltd. (Deighton) has established itself as one of the world leaders in providing asset management systems and asset management expertise at the strategic, tactical, and operational...
-
Leasing Specialist
4 weeks ago
Whitby, Canada CAPREIT Full time5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our...
-
Leasing Specialist
4 weeks ago
Whitby, Canada CAPREIT Full time5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Are you enthusiastic, customer-oriented and enjoy interacting with people? Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada? If this is you, come join our...
-
Whitby, Canada Lakeridge Health Full timeWorkplace Investigation Intake Specialist Join to apply for the Workplace Investigation Intake Specialist role at Lakeridge Health. Department: Workplace Investigations • Program: Human Resources • Status: Temporary Full Time (12 months) • Flexible schedule, occasional work outside of regular hours may be required. • Location: Whitby - Corporate...
-
Propane Specialist Driver
2 weeks ago
Whitby, Canada Superior Propane Inc. Full timePosted Monday, November 24, 2025 at 5:00 AM Benefits Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. Opportunity: Continuous focus on professional development with many opportunities for training & career growth. Health & Wellness: Competitive health benefits right...
-
Propane Specialist Driver
2 weeks ago
Whitby, Canada Superior Propane Inc. Full timePosted Monday, November 24, 2025 at 5:00 AM Benefits Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. Opportunity: Continuous focus on professional development with many opportunities for training & career growth. Health & Wellness: Competitive health benefits right...
-
Process Engineering Specialist
1 week ago
Whitby, Canada ThermoFisher Scientific Full time**Work Schedule**Standard (Mon-Fri)**Environmental Conditions**Office**Job Description**Business Title:Process Engineering Specialist u2013 Co-OpEffective Date:03.APR.2023Revision #:1Version #:2.0, CURRENTReplaces:25.MAR.2021Summary:Assist with Technical Data analysis for the Process Engineering Specialist as it relates to development, deviation and annual...
