Property Administrator

Services and Housing In the Province (**SHIP**) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, and surrounding areas.

Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.

Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.

Reporting to the Manager of Property Services, the Property Administrator is responsible for supporting and organizing all administration processes of the property which may include rent collection, vacancy management, lease administration, and other similar account payable/receivable processes. They will act as the first point of contact to tenants as the face of the organization and provide support to the property team as necessary. The Property Administrator will follow all policies and procedures.

**Duties and Responsibilities**:

- Provide rent collection and arrears management
- Process rent geared to income (RGI) calculations and prepare/mail rent notices
- Enter rental & other payments into company software (Yardi)
- Serve all legal notices in relation to non-payment of rent
- Process notices to vacate, schedule inspections, create work orders for unit preparation, and process former tenant files
- Send, receive, and process all yearly rent reviews
- Prepare leases and conduct lease interviews
- Complete new lease administration and support new tenant set up to units
- Provide tenant liaison and respond to inquiries
- Liaise with other agencies as it pertains to current and new tenants
- Provide maintenance support as appropriate
- Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of tenant safety
- Demonstrate a strong commitment to quality and service delivery based on SHIP’s Mission and Values
- Other duties as assigned

**Qualifications**:

- 2+ years’ experience in residential property administration
- 2+ years’ experience with serving rental notices (non-payment, notice to vacate, etc.)
- Knowledge of the Resident Tenancy Act and Housing Services Act
- Experience working in a subsidized housing sector
- Experience utilizing Yardi or other similar housing software
- Able to meet deadlines and perform multiple tasks (multitasking)
- Ability to work with mínimal direction or supervision
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment

**Working Conditions and Physical Requirements**:

- Day shifts (Monday - Friday) with the ability to work excess/overtime hours where required
- Able to sit for prolonged periods of time
- Able to answer and communicate telephone calls and general computer use
- Computer screen use (multiple screens if applicable) for prolonged periods of time
- Able to lift up to 30lbs (equipment, tools, office documents, etc.)
- Travel by vehicle to building/tenant sites for client support as required

**Application Instructions**

**SHIP Values**
- Compassion, Hope, Inclusive, Respect, Professional

**Why Work For Us?**

**Our Vision**
Quality Housing, Quality Services, Quality Lives

**Our Mission**
To increase quality of life through health services and housing supports that promote mental and physical health and wellness

**Our Culture**
Leader and innovative partner in the community. Our programs welcome employees into our caring, compassionate, and innovative culture. We listen, we know what it means, and why it matters.

Monday to Friday 8:30am to 4:30pm

NON-UNION | 37.50 hours per week