Experienced Dispatcher

**Purpose**:
Responsible for the effective management of an assigned fleet of drivers and trucks (Dry/Reefer).

**Responsibilities**:

- Creating work orders
- Planning, monitoring and executing dispatch of all outbound LTL - FTL customer loads
- Managing lanes, assets and space to ensure maximization of revenues and optimization of equipment
- Quoting and providing rates to customers
- Scheduling appointments and tracking trucks daily to ensure on time pick-ups and deliveries
- Preparing all customs documentation to ensure clearance for border crossing
- Creating drivers envelopes and warehouse road sheets
- Approving all drivers pays
- Ensuring drivers sheets are correct by verifying gate reports
- Searching for freight to fill empty lanes
- Coordinating deliveries with warehouse and garage for departures
- Providing regular and proactive customer service to all clients to maintain relationships
- Communicating with drivers regularly to maintain engagement, provide encouragement and support them with issues while delivering loads

**Requirements**:

- Dispatch personnel as required by emergency situations
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
- Record mileage, fuel use, repairs and other expenses
- Operate computer-aided communications and dispatching equipment
- Maintain vehicle operator work records
- Knowledge of highway trucking and associated rules and regulations
- Keep track of shipments
- Follow-up on issues with work orders
- Dispatch personnel according to schedules and work orders
- High motivation for sales and relationship building.
- Transportation/Logistics market knowledge
- Energetic, outgoing personality
- Excellent customer relation skills

**Job Types**: Full-time, Permanent

**Salary**: Up to $100,000.00 per year

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- POINTE-CLAIRE, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)

**Language**:

- English (required)
- French (preferred)

Work Location: One location