Leisure Sales Manager

2 weeks ago

Whistler, Canada Summit Lodge Boutique Hotel Full time

**About us**

We are fun, customer-centric, collaborative and our goal is to connect with each other and encourage one another to curate experiences for ourselves, one another, and our guests. We nurture growth and encourage the best of each other’s individual personalities to shine through to each other and our guests.

Our work environment includes:

- Growth opportunities
- Wellness programs
- Relaxed atmosphere
- International workforce

As a Leisure Sales Manager for a resort, your primary responsibility will be to plan, coordinate, and execute the sales strategies for the resort's Domestic and International FIT Wholesale, Tour & Travel Industry, Consortia and Corporate Business Travel markets in order to achieve annual revenue and profit goals.

**Job Requirements**:

- Analyze historical, current, and future hotel/market trends to develop a comprehensive sales strategy and plan
- Develop selling strategies to maximize revenue
- Solicit new business opportunities from international operators, travel agents, and wholesalers using sound business practices
- Expand account base by prospecting from various sources
- Nurture existing client relationships to ensure repeat business
- Represent the resort at Industry Trade Shows, Sales Events, and Networking functions with professional presentation skills
- Travel domestically and internationally to conduct sales calls as indicated by the annual Sales Travel Plan and report on each trip via pre and post-travel reports
- Organize and participate in meet and greet for familiarization trips for clients and agents
- Entertain domestic and international clients and conduct site inspections
- Communicate all client information to the appropriate departments via site visit notification forms and conduct pre-arrival internal meetings when necessary
- Prepare weekly or monthly activity and production reports for the Director of Sales
- Assist in pricing decisions and the development of the annual budget for the assigned segment(s)
- Research to modify existing or develop new wholesale contracts as needed based on hotel and/or market conditions
- Recommend and coordinate the deployment of any promotions as may be necessary
- Work with the marketing team to develop marketing strategies for the assigned segment(s)
- Attend and potentially present information for internal and external meetings as assigned
- Train, supervise, and conduct reviews of the wholesale coordinator position
- Execute additional projects as assigned by the Director of Sales
- Perform job duties not necessarily contained in this job description when needed to assist operations

**Qualifications**:

- One or more years of experience in the hospitality industry
- Four-year degree in hospitality or another business-related field
- Strong verbal and written communication skills in English
- Ability to communicate effectively with clients, guests, vendors, and co-workers
- Strong computer skills including experience with MS Office and PMS systems
- A sense of humour and a love for dogs

**Salary**: From $60,000.00 per year

**Benefits**:

- Casual dress
- Commuter benefits
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Wellness program

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: Hybrid remote in Whistler, BC

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