After-sales Service Technician

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- or equivalent experience
- ** Work setting**:

- Urban area
- ** Tasks**:

- Conduct voltage, resistance and other tests using electrical test equipment
- Prepare written estimates of repair costs
- Refer to schematic drawings or product manuals to repair parts
- Diagnose faults, using testing devices
- Repair electrical appliances and components
- Replace faulty components
- Advise customers on work performed and condition of equipment
- Use shop equipment and specialized diagnostic and programming apparatus to repair, adjust and reprogram appliances
- ** Equipment and machinery experience**:

- Small appliances
- ** Security and safety**:

- Basic security clearance
- Criminal record check
- ** Transportation/travel information**:

- Own transportation
- Own vehicle
- ** Work conditions and physical capabilities**:

- Ability to distinguish between colours
- Bending, crouching, kneeling
- Fast-paced environment
- ** Own tools/equipment**:

- Tools
- ** Personal suitability**:

- Client focus
- Dependability
- Initiative
- Organized
- Team player
- ** Screening questions**:

- Are you available for the advertised start date?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- ** Other benefits**:

- Free parking available
- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- ** Support for persons with disabilities**:

- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Participates in a government or community program or initiative that supports persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
- **Support for newcomers and refugees**:

- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience
- ** Support for youths**:

- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- ** Support for Veterans**:

- Participates in a government or community program or initiative that supports Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
- **Support for Indigenous people**:

- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- **Support for mature workers**:

- Participates in a government or community program or initiative that supports mature workers
- Applies hiring policies that discourage age discrimination
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for ex