IT System Administrator

The role of the System Administrator is to provide technical support for the day-to-day business information systems, having the responsibility for provisioning, managing, and maintaining corporate systems hardware, software, and related infrastructure; including servers, networks, operating system software, storage devices, desktops and peripherals. Additional duties include the monitoring and maintenance of office mechanical, telephone, alarm systems and certain other physical plant. ‍**This is an important and challenging position, located in Brockville, Ontario (40 minutes from Kingston, 1 hour from Ottawa, 90 minutes from the West Island of Montreal).** **It also offers a continuingly interesting and potentially self-satisfying and enjoyable diversity of work requirements and patterns.** If you have both a solid understanding of Networks, Server Administration, PC and peripheral support and maintenance, can work independently with occasional direction, and also have some mechanical ability, and have great customer skills, then this may be the career for you. **About Pricedex**: Pricedex Software is a growing Canadian software technology company, a leader in the global automotive, commercial vehicle and industrial equipment aftermarkets. We develop and provide Product Information Management (PIM) software solutions to the industry to manage all aspects of its product, part and pricing management, and cataloguing and publishing processes. **Essential Duties and Responsibilities**: **Reporting to the Manager of Technical Operations, the main responsibilities of this position will include but not be limited to the following**: - Ensuring the integrity and security of internal systems and data, and that systems and data is backed up regularly. - Diagnosing and resolving server and desktop hardware, software, networking, and system issues when they arise. - Replacing and upgrading defective or outdated components when necessary. - Monitoring desktop, server, and network system performance to ensure everything runs smoothly and securely. - Researching and recommending new approaches to improve the networked computer system. - Providing desktop, telephony, mobile and server setup and technical support when required. - Updating and improving internal documentation related to systems and processes which employees need to follow in order to successfully work within our computing system. - Providing and coordinating general facility support and maintenance, as required. - Performing other duties as required. **Desirable Qualifications**: - Post-secondary diploma, degree or experience equivalent, preferably in Information Technology, Systems Administration, or related field. - >2 years work experience in an IT environment - Proven ability to document IT environments, including IT assets, system configurations, and support/troubleshooting/maintenance processes and schedules. - Ability to perform PC and Server maintenance and minor repair. - Desirable qualities include experience in administration of the following technologies: Windows Server, Microsoft Active Directory, Microsoft Exchange, MS SQL Server, Microsoft Hyper V, MS Azure, Microsoft Power Platform, Dynamics 365, Office 365, DCHP, DNS, GPO, NAS/SAN and other storage techniques, file servers and folder structures and permissions, Network Routing, Firewalls and DMZ. - Aptitude for responsive customer service with a positive attitude and pleasant people skills. **Mandatory Requirements**: - Good verbal and written English communication skills - Must have or be able to obtain and maintain a valid Canadian passport - Must be willing to locate within a close radius of, and work from headquarters in Brockville, Ontario Canada **Salary**: Commensurate with Qualifications and Experience. **Benefits**: Medical, Dental, Life Insurance, Vision, etc.