Administrative Support, Employment Services

Job title: Administrative Support, Employment Services
Status: Regular Part-time

**Salary**: $19.967-$23.491/hr

Hours: 32.5 hours/week
Application deadline: Until Filled

Who are we?

Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary

The Administrative Support is responsible for delivering support services within the full-suite employment model. More specifically, this position supports the administrative functions of the team

Job Specific Responsibilities

**Direct Client Service**
- Provides back-up support to reception staff.

**Clerical**
- Assist in maintaining the program databases by entering data, generating reports, supporting analysis, and regular auditing of data integrity.
- Prepare statistical reports and documentation.
- Maintain resource lists, log and enter client information into central database as necessary.

**Administration**
- Assist in preparation of flyers, posters, social media and other documents as assigned.
- Create and modifies program-specific computer templates/forms as required.
- Assist with the preparation, maintenance and filing of electronic client records including participation in client file administrative audits.
- Support financial requirements related to RFPs, petty cash, invoice and/or casual timesheets.
- In consultation with Human Resources, supporting the dissemination and collection of paperwork for program participants engaging in placements at PQCHC.
- Create team meeting agenda in consultation with supervisor and record and distribute and minutes of meetings.
- Draft, edit, adapt and produce routine correspondence.

Teamwork and Collaboration
- Maintain effective communication of information among internal and external stakeholders.
- Assist in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program.
- Attend and participate at team and general staff meetings as scheduled.
- Participate in the evaluation component of all relevant programs.
- Participate in the internal chart audit process.
- Provide support to clients of team members as needed.

Position Requirements

***Education**
- High School Diploma and post-secondary training in office administration or related program or equivalent combination of experience and education.

***Professional Experience**
- 2-3 years administrative support experience, preferably in a human service setting.

**Key Competencies**
- Experience dealing with the public.
- Experience in creating social media posts.

**Linguistic Profile (for Centres with French Language Service Designations)**
- Under the Centre’s designation to provide French Language Services
- Based on New Avenues Linguistics Rating Scale: A+ (highest skill) to C- (lowest skill)
- English (oral expression): A+ (required)
- English (oral comprehension): A+ (required)
- English (reading comprehension): A+ (required)
- Other languages preferred.

**Personal Suitability/Other Requirements**
- Communication skills, both oral and written, for a variety of audiences.